Zoosk Reviews

Zoosk
Based on 154  Reviews



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About Zoosk

Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.

How Does It Work?

Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to. 

Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership. 

Cost/Price Plans

Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.  

Mobile Options

Currently Zoosk offers mobile applications for both Android and iOS operating platforms.   

Refund Policy

Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.    

Customer Service Contact Info

Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at [email protected], or by submitting them directly to their website.  

Reputation

Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.  

Competitors and Alternatives?

There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.  

If you have experience with this company or their products, please leave your Zoosk reviews below.

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154 ‘Zoosk’ Reviews
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PeterPlum
Guest

Pile of pooh



January1, 2013

buy a subscription and then you still have to pay to access mutual matches. total crock of brown smelly stuff.
i hope they get uncovered and sent down the line.
much better sites out there...

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MisterPickwick
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Sucker born every minute - including me



December28, 2012

I am so ashamed. I know better than to fork over money without doing research but "they" got me this time. On first view, it seems like a decent dating site - plenty of prospects, etc. So I spent at least an hour composing a profile, answered all the "chemistry" questions, put up one picture for starters, etc. And WOW! The emails start pouring in of women who "viewed" me, plus a few who WANT TO MEET ME! Nice! But there's a catch - you are not going to have any contact whatsoever with any of these people without subscribing.

OK, I've paid for dating sites before. Usually the rate is around $30 for one month. So I gamely get out the card and click to subscribe. I fill in all the information and get to where it's time to finalize the deal and "WHAT"?? A "one-time set up fee" of $25? Give me a break. At first I said "no way" but eventually I bit the bullet and coughed up $55... for one month. But hey, there were all these quality profiles out there that I wouldn't be able to contact or hear from so I decided to absorb the cost.

So within an hour or so I get a message telling me a have a mutual match. Awesome! This sounds great. But all I can see is a name and a picture. I can't see any profile information. It turns out that I can't take advantage of this whiz-bang mutual gadget without SPENDING MORE MONEY! Minimum is $20. For "coins". This is the point at which I realized I'd been had. I felt sick.

If you see this listed in any "best of 2012" lists, ignore it. Plenty of Fish isn't perfect but you can actually meet people without having to pay a dime.

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Ark
December 28, 2012

Don't worry about it, Mr. Pickwick-I took the plunge and am fast finding the same thing as you-the only thing on your carousel that shows up is that the woman clicked she'd like to meet you-and I notice it's the same one every time-plus all the hidden charges-I think that they read how much you are on the site and then send you false hits-like a slot machine, it is rigged! Anyway, going to try Match.com or Plenty of Fish again-I use dead-end credit cards bought from Wal-mart or wherever so they can't keep billing me! Even though it is a little bit of a hassle and a little more expensive, I have heard too many horror stories about people not being able to make them quit billing-I think you can eventually, but in the meantime they have your twenty dollars-imagine if they do that to 50,000 people a month!

Lymm
December 30, 2012

Zoosk is a money TRAP..... They tempt you with ONE free message, and then they cut you off hoping you are interested to pay. So you pay and then find out the one your interested in didn't pay so they can respond. They filter each message. If you type in " i am not a member" The word member is blanked out. I spoke about plenty of fish ( another dating site) the next day, my site was down. Wow, this is the biggest controlled rip off. I felt like i left my free country, they manipulate to the fullest degree. RUN FROM ZOOSK!!!

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troy
Guest

this site is a big scam



December24, 2012

well this is another reason to hate online dating first of all it says you only pay 19.95 then you get slammed with a start up fee of 25.00 so you pay 44.00 now comes the messed up parts you get emailed for views,flirts and new matches but i had enough canceled my account turn off my email setting guess what still getting emails from people who view me STAY AWAY AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!

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JayDee
December 25, 2012

Vultures

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Gwen Leigh
Guest

AWFUL RACIST SITE



December22, 2012

First off, you can't message people. You can't exchange personal information. What is the point then? They edit your "my story" section. What is the point of trying to describe yourself if they are going to change it anyways? They deleted things I like, reworded sentances and got rid of half of it! WTF?

The worst part.. I am Muslim, and uploaded a profile picture of me in my hijab, and they keep deleting it saying it violates their photo guidelines. RACIST WEBSITE...

IS THAT EVEN LEGAL??

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Nate
December 29, 2012

FYI...Muslim isn't a race, genius.

andy
December 30, 2012

that is so wrong

Ken
January 05, 2013

I am a Born-again Bible thumper, I understand wanting someone of your relgious views. Your Hijab shows who you are at your deepest belief.

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Matthew
Guest

More than a scam, it's fraud.



December21, 2012

So I've spent a week running an experiment. Deleted every view (everyone who had "viewed" my profile) from my "profile" to test a theory. Within 10 minutes, I had anywhere from 3-6 "new" views. Then spent hours trying to locate those 3-6 profiles. Guess what...they didn't exist. After leaving it for about 2-3 hours I counted a total of 15 "views" that couldn't be traced back to a legitimate profile. Deleted the views again, within 10 minutes anywhere between 3-6 of the exact same 15 profiles "viewed" me again. Rinsed and repeated throughout the day and if left for a few hours, the exact same 15 cycled through constantly "viewing" my profile every few hours.

Above and beyond that, there are tons of fake profiles. Photos leeched from online sources that cannot possibly be legitimate. I came across a profile based off of a friend of mine from her Facebook page, except she suddenly lives in another town and is 10 years older than she actually is? That got me to thinking, so I did some playing around and found multiple instances of this sort of thing...

Save your money, report them. It's not a scam...it's fraud.

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Kelley Burgin
December 22, 2012

I joined Zoosk for free, made a profile, & received some messages. I paid thee fee to reply to these people & now I get no return messages. Did these people all of a sudden lose interest in me? Now im out $50+

andy
December 30, 2012

we are having the same thing. Did you try chat??

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Christina citsay
Guest

ZOOSK IS A HUGE SCAM ...



December19, 2012

I joined zoosk 2 days ago. I paid a membership fee of 60.00, took the time to write everything and do the questionnaires. I recieve an email thismorning telling me that my account subscription has been cancled and my profile deleted. I never got any emails warning me about anything. They thought the photos I put up were inapropriate (bikini), so they deleted them even though I recieved the email saying that they were approved. They never informed me that they deleted them or that there was any problem. so I called their website number and spoke with a very rude and snobish woman who told me:
"we don't have to give you a reason why this was done", and "we're not refunding the 60.00 ". Turns out my bikini pic was earased because it was taken "indoors" not out. That's ridiculous! They even deleted my headshots with no explanation. Another thing, if they don't like how you worded your profile, they make changes, delete things and don't tell you. Even as a paying member you're limited as to how many winks or adds you can send out. Theres no reason for that. also, if you want to send personal info they won't let you. SO WHAT IS THE POINT IN HAVING A DATING SITE IF YOU CANT EXCHANGE EMAILS, PHONE NUMBERS OR FACEBOOK????? HOW CAN YOU POSSIBLY REALLY CONTACT THESE PEOPLE. ITS A SCAM!!!!!! DO NOT JOIN! SAVE YOUR MONEY!

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kelley Burgin
December 22, 2012

Sorry sweetheart, They got me too. I got lots of messages from Nice girls I'd like to meet. So I paid the fee to reply & they disappeared. I'm learning alot, unfortunately, the hard & heartbreaking way. Good luck in your search.

Make
December 23, 2012

Thanks for the heads up, I knew something was not right

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Jim
Guest

Another scam



December18, 2012

Starts with wanting to charge 25 dollars just to activate plus the 20 dollar fee. No way to contact people that want to meet without paying more. Needs to be avoided at all costs.

TOTAL SCAM

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Mike
Guest

Scam!!!Stay away



December15, 2012

I am highly disgusted with Zoosk.I was a paying member and started getting fake pics and interests.Some claiming to live 10 or 15 miles away,but told me they live in Ghana or Nigeria.Even if you are a paying member,when you have a mutual interest on what they call their carousel,you have to buy coins to unlock your mutuals.What a load of you know what!!!This site has absolutely no shame whatsoever

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harry apps..27 years nsw investigations.
December 18, 2012

from what i have seen of this so called dating site, i do not belive any think about this site, they are 100% scammers.

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