Zoosk, found online at Zoosk.com, is a dating site which says that it helps people date smarter using their own unique technology and is available in more than 80 countries and 25 languages.
How Does It Work?
Like other dating websites, Zoosk allows members to sign up and create a profile completely for free. But as you start looking around and interacting with other members, Zoosk's Behavioral Matchmaking will "learn" about you and begin pairing you with singles you are likely to be mutually attracted to.
Once you want to begin actually speaking with other members of the site, you will need to upgrade to a paid membership.
Though Zoosk does not publish its upgraded membership fees, they are reported on other websites as being $29.95 per month, for a month-to-month subscription, $19.98 a month, billed in one lump sum of $59.95 for three months, and $12.49 a month, billed all at once for $74.95 for a six month subscription. All subscription plans automatic renew unless you cancel in advance of the new billing cycle.
Currently Zoosk offers mobile applications for both Android and iOS operating platforms.
Since this service is offered with a pay per month plan, as well as all other shipment plans needing to be paid in advance, their Terms and Conditions clearly states that all charges and fees are non-refundable.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 888-939-6675, by email at [email protected], or by submitting them directly to their website.
Unfortunately Zoosk has many mixed reviews with unhappy customers complaining that they believe this site sets up fake profiles and provides fake interactions, but there is nothing in their Terms and Conditions which supports these accusations.
Competitors and Alternatives?
There are many other online dating sites available out there, some of which are straightforward traditional sites like Match.com and eHarmony.com, while others are more targeted towards specific niches, like ChristianMingle.com.
If you have experience with this company or their products, please leave your Zoosk reviews below.
154 ‘Zoosk’ Reviews
buy a subscription and then you still have to pay to access mutual matches. total crock of brown smelly stuff.
i hope they get uncovered and sent down the line.
much better sites out there...
I am so ashamed. I know better than to fork over money without doing research but "they" got me this time. On first view, it seems like a decent dating site - plenty of prospects, etc. So I spent at least an hour composing a profile, answered all the "chemistry" questions, put up one picture for starters, etc. And WOW! The emails start pouring in of women who "viewed" me, plus a few who WANT TO MEET ME! Nice! But there's a catch - you are not going to have any contact whatsoever with any of these people without subscribing.
OK, I've paid for dating sites before. Usually the rate is around $30 for one month. So I gamely get out the card and click to subscribe. I fill in all the information and get to where it's time to finalize the deal and "WHAT"?? A "one-time set up fee" of $25? Give me a break. At first I said "no way" but eventually I bit the bullet and coughed up $55... for one month. But hey, there were all these quality profiles out there that I wouldn't be able to contact or hear from so I decided to absorb the cost.
So within an hour or so I get a message telling me a have a mutual match. Awesome! This sounds great. But all I can see is a name and a picture. I can't see any profile information. It turns out that I can't take advantage of this whiz-bang mutual gadget without SPENDING MORE MONEY! Minimum is $20. For "coins". This is the point at which I realized I'd been had. I felt sick.
If you see this listed in any "best of 2012" lists, ignore it. Plenty of Fish isn't perfect but you can actually meet people without having to pay a dime.
well this is another reason to hate online dating first of all it says you only pay 19.95 then you get slammed with a start up fee of 25.00 so you pay 44.00 now comes the messed up parts you get emailed for views,flirts and new matches but i had enough canceled my account turn off my email setting guess what still getting emails from people who view me STAY AWAY AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!
First off, you can't message people. You can't exchange personal information. What is the point then? They edit your "my story" section. What is the point of trying to describe yourself if they are going to change it anyways? They deleted things I like, reworded sentances and got rid of half of it! WTF?
The worst part.. I am Muslim, and uploaded a profile picture of me in my hijab, and they keep deleting it saying it violates their photo guidelines. RACIST WEBSITE...
IS THAT EVEN LEGAL??
So I've spent a week running an experiment. Deleted every view (everyone who had "viewed" my profile) from my "profile" to test a theory. Within 10 minutes, I had anywhere from 3-6 "new" views. Then spent hours trying to locate those 3-6 profiles. Guess what...they didn't exist. After leaving it for about 2-3 hours I counted a total of 15 "views" that couldn't be traced back to a legitimate profile. Deleted the views again, within 10 minutes anywhere between 3-6 of the exact same 15 profiles "viewed" me again. Rinsed and repeated throughout the day and if left for a few hours, the exact same 15 cycled through constantly "viewing" my profile every few hours.
Above and beyond that, there are tons of fake profiles. Photos leeched from online sources that cannot possibly be legitimate. I came across a profile based off of a friend of mine from her Facebook page, except she suddenly lives in another town and is 10 years older than she actually is? That got me to thinking, so I did some playing around and found multiple instances of this sort of thing...
Save your money, report them. It's not a scam...it's fraud.
I joined zoosk 2 days ago. I paid a membership fee of 60.00, took the time to write everything and do the questionnaires. I recieve an email thismorning telling me that my account subscription has been cancled and my profile deleted. I never got any emails warning me about anything. They thought the photos I put up were inapropriate (bikini), so they deleted them even though I recieved the email saying that they were approved. They never informed me that they deleted them or that there was any problem. so I called their website number and spoke with a very rude and snobish woman who told me:
"we don't have to give you a reason why this was done", and "we're not refunding the 60.00 ". Turns out my bikini pic was earased because it was taken "indoors" not out. That's ridiculous! They even deleted my headshots with no explanation. Another thing, if they don't like how you worded your profile, they make changes, delete things and don't tell you. Even as a paying member you're limited as to how many winks or adds you can send out. Theres no reason for that. also, if you want to send personal info they won't let you. SO WHAT IS THE POINT IN HAVING A DATING SITE IF YOU CANT EXCHANGE EMAILS, PHONE NUMBERS OR FACEBOOK????? HOW CAN YOU POSSIBLY REALLY CONTACT THESE PEOPLE. ITS A SCAM!!!!!! DO NOT JOIN! SAVE YOUR MONEY!
Starts with wanting to charge 25 dollars just to activate plus the 20 dollar fee. No way to contact people that want to meet without paying more. Needs to be avoided at all costs.
I am highly disgusted with Zoosk.I was a paying member and started getting fake pics and interests.Some claiming to live 10 or 15 miles away,but told me they live in Ghana or Nigeria.Even if you are a paying member,when you have a mutual interest on what they call their carousel,you have to buy coins to unlock your mutuals.What a load of you know what!!!This site has absolutely no shame whatsoever