ZocDoc Reviews
ZocDoc Customer Reviews
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Can't live without
I have never had a problem with ZocDoc. I love that you can see all the open availabilities your doctor has and that you can pick and choose the time and dates of your appointments.
ZocDoc is highly efficient and I use it to make all of my doctor/dentist appointments.
Who does Zocdoc Serve? (Apologes for the typos in my first review)
ZocDoc implies that patients are its customers -- for free! Now, they're in business to make money, so their true clients must be the physicians they list. Is that still OK wth you? You came to
find a doctor.
As did I. With 64 neurologists in my city, ZocDoc couldn't find ONE! They provided an opportunity to make an appoinment with a half-dozen physicians in nearby towns, but that's not good
enough. Perhaps all 64 local docs were losers. After all, the MD's on ZocDoc's list all had sterling, enthusiastic reviews.
But remember where their bread is butterd. I've read of folks who tried to write a negative rfeview -- and, of course it was rejected.
It's not quite a scam, but you only get what you pay for, and here the payers are the docs, who are presumably not getting enough patients any other way.
Unethical SCAM
I am in full agreement.
My name is Dr fahim.
You. Can call me personally to get more info.
They are an organized glorified theft company.
I was with them — they. They changed my billing —- never got a call or email.
Until I noticed changes in the amount. Jumped from 300 per month to 1200 and 1000. I fortunately o was sick and traveling over seas to take care of a sick family member and my assistant was managing my accounts. .
They took too long to alert me in sept the charges seemingly mounting up —
When I called I could not find any of the people I was assigned to told they no longer work there. I am now assigned to a crook in training my new case manager Christina!
She was extremely cheerful and shred with me that someone did reach out to me in May !
While I have no emails or phone calls on record from them
They have two email addresses and my cell phone on files.
It’s a complete lie that they called.
Then she said I didn’t have to agree to the terms and conditions change
Supposedly I accepted their electronic agreement in 2917
Now they changed and from 299 per month to 60- 100 dollar per patient.
They now have a list of fake patients on my schedule —- they never came or confirmed by my office and I was charged for them.
Each month.
I was told they will charge for no shows too !
So what a lovely organized theft and gang of sociopaths they are.
They are a true scam. Beware.
They even went to the extent of charging my credit card without my permission after we cancelled the subscription in September. They got my new credit card info via visa without my consent !
They said it was for previous month
It’s scary to know there are people out there. I feel very unsafe and insecure. They are doing it to others too i am sure.
They have literally made these fake patients who never came and never responded to my calls from office. While my statement clearly says on my profile appt is not confirmed until my office speaks to them and confirms the insurance. They told me they will charge as soon as someone e scheduled.
It’s a very helpless satay if affairs for me.
I’m sure they will be cursed all of them specially the CEO the master mind.
That’s why they have a rapid staff turnaround too. They deceive them too.
Please stay away from them
I will post this in doctors organizations as well. So other won’t be harmed by them.
They rip off doctors. I'm a doctor. They make fake patients and charge doctors without their permission. They even hacked into my new credit card info when i changed credit card on them. Beware all doctors they are an organized group of gangsters and sociopaths.