Zoara.com is the online home of Zoara, a jewelry company that promises to provide their customers with "an exceptional online retail store" for quality diamonds and jewelry at a great value.
How Does It Work?
Like any other online jewelry retailer, customers can go to their website and browse through their inventory by category, including Diamonds, Engagement, Jewelry, Gold & Silver, Pearls & Gems, Gift Ideas, and more.
Since Zoara has such a large selection of jewelry to choose from, there is no specific price range for their products. Their prices will differ depending on the type of stones you choose, the type of metal, the size and type of the jewelry, and more.
Zoara.com does have a 90 Day Return Policy for some of their items. They are not specific on what items qualify for this policy, instead saying that customers should contact Customer Service as soon as they are considering returning an item to see if it is eligible.
Items that are eligible for refund must meet some requirements, however, including the fact that it must be unaltered, in its original state, and in the original box and packaging. It cannot have been custom made, engraved, or damaged, and the original receipt and Diamond Grading Report must be included with the return.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by phone, at 800-431-0012, by email at [email protected], or by submitting them directly to their website.
Generally speaking most customers that have posted their Zoara experiences online seem happy with both the process of working with this company as well as the products they have received from them.
Competitors and Alternatives?
There are other digital marketplaces available where clients can find and purchase fine jewelry online, including websites of well known brick and mortar jewelry stores, but also online stores like Blue Nile, Majestical Jewelry, and JTV.com.
If you have any experience with this company or their products, please leave your Zoara reviews below.