ZeroWater Filter Reviews

ZeroWater Filter
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About ZeroWater Filter

ZeroWater Filter, found online at, is a new water filtration product line for your home and office that promises customers they are not your ordinary water filtration system. 

How Does It Work?

According to their website, ZeroWater Filter provides their customers with a five stage filtration process, instead of the standard two stage filtration process being offered by most of their competitors. 

This five stage process provides both ion exchange technology and carbon filtration, while most other filters only use carbon, and they promise that their filter is able to remove 99.6% of detectable dissolved solids while most leading filtration brands only remove up to 50%. 

Their website also promises that ZeroWater Filter products will provide their customers with a TDS meter, which offers a reading of total dissolved solids in Parts Per Million. Total Dissolved Solids are the non-organic impurities found in water, which contribute to a difference in the taste of water. Their website says that these dissolved solids enter our water supply through old piping, run-off from road salts, pesticides, fertilizers and more.

Cost/Price Plans

This company actually sells a very wide variety of products and does not actually sell these products on their own website. Instead, they offer their customers a list of major retailers, like Walmart, Target,, and more, where their product line is currently sold. Customers will have to find local retailers in their area in order to find accurate pricing for these products.  

Refund Policy

Because this website does not sell their products directly to their customers themselves, they also do not provide their customers with a Refund Policy. Instead, customers will want to refer to the retailer where they actually purchased their product to see what kinds of policies are in place regarding refunds and returns, as they will need to adhere to these policies in order to successfully return their product.  

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-503-2939, by email at [email protected], or by submitting them directly to their website through their Contact Us link.  


First and foremost, this company sells such a wide variety of products that customers will want to look for customer reviews regarding the specific filter product they are considering purchasing, as this will provide them with the most accurate and relevant information.

That being said, it appears as though this company’s products generally received mixed reviews with some complaints appearing repeatedly throughout the unhappy reviews. These complaints range from being about the size of the ZeroWater Filter pitchers to the actual filters themselves. 

The size complaints state that these pitchers are actually too tall to fit on the standard sized shelves of some refrigerators, so customers may want to measure their space before committing to these pitchers. Other complaints had to do with the fact that, over time, these filters began to filter water more and more slowly, resulting in frustration for customers regarding how long they had to wait for filtered water to be prepared. 

Customers who are interested in purchasing ZeroWater products will want to look closely at the issues that are associated with the product they are considering purchasing, and will then need to decide for themselves whether or not this product is still the best for their needs.  

Competitors and Alternatives?

As mentioned by this company, there are many other companies that create water filtration systems that are intended to be used in your home and office, including their most popular competitor which is Brita.

If you have experience with this company or their products, please leave your ZeroWater Filter reviews below.

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