Zero Water Filter Reviews
The Zero Water Filter, found online at ZeroWater.com, is a water filtration product line for the home and office that promises customers they are not an ordinary water filtration system.
How Does It Work?
According to their website, Zero Water Filter provides their customers with a five stage filtration process, instead of the standard two stage filtration process being offered by most of their competitors.
This five stage process provides both ion exchange technology and carbon filtration, while most other filters only use carbon, and they promise that their filter is able to remove 99.6% of detectable dissolved solids while most leading filtration brands only remove up to 50%.
Their website also promises that Zero Water Filter products will provide their customers with a TDS meter, which offers a reading of total dissolved solids in Parts Per Million.
Total Dissolved Solids are the non-organic impurities found in water, which contribute to a difference in the taste of water.
Their website says that these dissolved solids enter our water supply through old piping, run-off from road salts, pesticides, fertilizers and more.
Cost/Price Plans
This company actually sells a very wide variety of products and does not actually sell these products on their own website.
Instead, they offer their customers a list of major retailers, like Walmart, Target, Amazon.com, and more, where their product line is currently sold.
Customers will have to find local retailers in their area in order to find accurate pricing for these products.
Refund Policy
Because this website does not sell their products directly to their customers themselves, they also do not provide their customers with a Refund Policy.
Instead, customers will want to refer to the retailer where they actually purchased their product to see what kinds of policies are in place regarding refunds and returns, as they will need to adhere to these policies in order to successfully return their product.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-503-2939, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
Reputation
First and foremost, this company sells such a wide variety of products that customers will want to look for customer reviews regarding the specific filter product they are considering purchasing, as this will provide them with the most accurate and relevant information.
That being said, it appears as though this company’s products generally received mixed reviews with some complaints appearing repeatedly throughout the unhappy reviews.
These complaints range from being about the size of the Zero Water Filter pitchers to the actual filters themselves.
The size complaints state that these pitchers are actually too tall to fit on the standard sized shelves of some refrigerators, so customers may want to measure their space before committing to these pitchers.
Other complaints had to do with the fact that, over time, these filters began to filter water more and more slowly, resulting in frustration for customers regarding how long they had to wait for filtered water to be prepared.
Customers who are interested in purchasing Zero Water products will want to look closely at the issues that are associated with the product they are considering purchasing, and will then need to decide for themselves whether or not this product is still the best for their needs.
Competitors and Alternatives?
As mentioned by this company, there are many other companies that create water filtration systems that are intended to be used in your home and office, including their most popular competitor which is Brita.
If you have any experience with Zero Water Filter or their products, please leave your reviews below.
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Zero Water Filter Customer Reviews
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Faulty filters
These filters suck
Been buying zero filters. from walmart worked good for a year now filters go bad after a few weeks and can smell bad. very pissed off from n cal
not worth the money!
filter doesn't last very long and in short time you're smelling fish!!
Filter not lasting a week and expensive
For approximately 4-years we have been satisfied with Zero Water filters. The last 4-filters purchased were horrible to the point we complained. The factory only thanked us for the business. Only reverse osmosis water is used which usually makes the filters long lasting. The recent problem experienced is not filtering at all. The filter works normal for a couple days then stops. The tank must be full to filter a small amount that is not enough.
Causes fishy smell!
High TDS numbers produced on new Filters.
ZeroWater Filters Failing Prematurely
I purchased my Zerowater pitcher and a spare filter at Walmart 3 months ago. Since then, the filters are only lasting about 4-5 weeks each. I have had to replace two filters and just installed a third one today. During week 4 of a new filter, the water starts tasting strongly of what seems to me to be charcoal. It is not the “fishy” taste of an old filter. By week 5 I can’t really stand the charcoal taste anymore. The TDS reading of the filtered water is zero even when this terrible taste is present. My unfiltered water tastes fine.
I have a municipal water supply with very good quality water. The TDS rating per the measuring tool that came with the pitcher is 125 before filtering. We are not using that much filtered water. My household is only 2 adults and we only use the water to make coffee/tea and for drinking water. I can’t imagine why this is happening. I shouldn’t have to keep paying for a new filter every 4 weeks when the TDS is still zero!
This is not the filter performance I expected based on my prior use of this product years ago. This performance is not acceptable. When I owned a ZeroWater years ago, the filter typically a filter lasted 3 months and that was with water much worse than the water I have now. In the past, when the filter was “used up”, it smelled/tasted fishy – not like charcoal.
Something is not working properly. I am concerned that ZeroWater is having production problems with their filters.
Faulty Filters
I have had zero water for 2-3 yrs. The first filter worked great, but since then all the new filters go sour within a month (lemon flavour - apparently a sign of time to change filter). The company send me two new filters (free of charge).
Last filter was 565 TDS. I spoke to a water specialist, who said "water should never be cleaned of all minerals, as that is how our cells gets water into them". He said this is big business - water filters. He said stick to my shungite stones in water. I have now given up, and use the container without filters.
Filter worked for 2 days then water was disgusting
We had good water with our Zero water for about two days and then the water started to taste like lemon and metal was soaking in the water. We couldn't even choke down the water after the two days.
I am SO dissatisfied with this $40 water filter pitcher that I will contact ZeroWater for a refund.
Poor quality control with filters
I had trouble w/ a new filter (air bubbles?), so I soaked the filter in a bowl for a half hour---works fine now
Zero Water - ok
This is exactly how mine is not working. Sour taste, short life, and for me COST is too high!