Yammer.com is a subsidiary of Microsoft Office that promises companies a private social network that will help their employees collaborate across departments, locations, and business applications.
How Does It Work?
According to their website, Yammer has been frequently referred to as “the Facebook of Enterprise” and has worked hard to provide company employees’ with everything they need to have a useful and effective workplace social network that truly fosters and facilitates collaboration.
Yammer provides company employees with a private network only accessible to those with an active company email address. Once you have created your account, you will be able to have conversations with fellow employees, collaborate on and share files, and organize projects all in one place.
Employees will be able to have one view across all their teams so they can easily manage multiple projects, and have the ability to easily find and switch between project groups and conversations. You will also be able to use @mentions and hashtags to find other employee conversations that may be relevant to your projects or skill sets.
Wikipedia says that before Microsoft decided to acquire this company and make it an official part of their Microsoft Office suite, it was already being used by more than three million users and 80,000 companies worldwide, including 80 percent of the Fortune 500.
Yammer does offer a free, basic product that companies can use for free, but for the versions of Yammer that offer the best possible features, you’ll need to sign up for the Yammer Enterprise account, which is priced at $3 per user per month.
Microsoft also recommends pairing their Yammer product with their SharePoint Online plan, which is priced at either $4 or $8 per user, per month, depending on the features that best suits your company and their needs.
Unfortunately the Microsoft website does not provide customers with a general or standard Refund Policy, likely because Yammer is included within a whole other suite of offerings and is licensed by a company on a per user, per month basis.
Of course if at any time you feel as though circumstances have occurred for which you should receive a refund, you are welcome to contact a company representative and discuss your concerns with them.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by clicking on their Contact Us link at the bottom of the page and then choosing the department to which they would like to submit their issue or question.
It appears as though Yammer has an excellent reputation within the business industry and many people find their format simple and easy to use. As far as complaints about this program is concerned, there are some but they are varied in nature and there does not appear to be any real serious consistent complaints which point to a larger, more serious failing within their use or design.
Competitors and Alternatives?
There are many other programs which are designed to promote office wide collaboration and communication, including Slack.com, Chatter, HipChat, and many others.
If you have any experience with this company or their products, please leave your Yammer.com reviews below.