Xtra-PC, found online at Xtra-PC.com, is a new product that promises it can bring an old laptop or computer “back to life,” saving customers from having to buy a brand new one whenever they begin to have problems.
How Does It Work?
Most people are aware that there are a variety of issues that can affect your computer, making it function slower and less reliably, and that all computers eventually begin to have problems just due to their age which makes it frustrating or even impossible to use them for all of your computer needs.
But Xtra-PC says this doesn’t mean that you should just automatically give up these old computers. Instead, you can use their special flash drive which insets into an available USB port on your PC in order to bypass your old, slow Windows operating system and instead uses a Linux system to “make your PC into a blazing fast, high performance PC with a new, simple to use, operating system that has the familiar look and feel of your Windows PC.”
This company says that this product will even work with missing or faulty hard drives, and since it works off a USB, your existing computer and files will not be altered at all. That being said, this product does have a long list of system requirements in order to be able to use this product – customers should refer to their website to see if their computer meets these.
The Xtra-PC website repeats over and over that their goal is to provide people with a way to “fix” an only laptop or computer for just $25, but the truth is that their Xtra-PC Basic is the only item they have priced at $24.99 and it only offers 8GB of storage. In order to get much more significant storage and speed, you’ll need to upgrade to one of their more expensive USBs, which are priced between $34.99 and $79.99, depending on what kinds of features or storage you are looking for.
Their website does say that customers are able to return their purchase within 30 days of the date of the original shipment. Customers must include their order number, name and email of person who bought Xtra-PC, and shipping address in their package when they return this product, otherwise it will not be accepted for return and customers will not be able to receive their refund. In addition, all returns must be in original condition with all original parts and packaging.
It is important to know that this company stays strict to this window of time for returns. Your product must be physically returned within 30 days of the original shipment date – not the delivery date – otherwise you will not be able to receive a refund, regardless of the circumstances that delayed your return. The website even says that if your product is delivered more than 30 days after the original date of shipment that automatically means that you have no opportunity for return. Customers will want to take this strict policy into consideration when they make their purchase.
Customer Service Contact Info
Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by email at [email protected]
It appears that there are some people pointing out that Linux is an open source operating system, so technically it is free to download and install yourself. But the Xtra-PC is not designed for people who are incredibly technically savvy and informed, it is designed for the average computer user who would have serious difficulty undertaking that kind of a project.
As for average computer users who have actually attempted to use the Xtra-PC to get new life out of an old laptop or computer, they seem pretty happy with this product all around, describing it as easy to install and use, following through on its promises of simpler and faster operating, and being relatively inexpensive for what it accomplishes.
All-in-all, it seems as though this product is a good choice for people who want an older computer or laptop to be able to perform the most basic – and most popular – actions of computers, and since they provide a 30 day Refund Policy, even though it is strict, many customers can feel comfortable trying this product for themselves before making a final decision.
Competitors and Alternatives?
As mentioned above, Linux is an open source operating system and there are various ways to get it installed on your computer so it can be used, however Xtra-PC does seem to have gone the extra mile to ensure the process is as simple as possible.
If you have experience with this company or their products, please leave your Xtra-PC reviews below.
44 ‘Xtra-PC’ Reviews
Easy? Installation instructions are contradictory. Submit trouble ticket, .. no reply. Way over priced. Can't recommend .. due to poor/zero support and value.
If anything it SLOWED my computer DOWN- NO support replies!. Sadly a waste of money.
I bought 2 Pc from them,but I am not a computer wiz.It says easy to install, just plug it in and go. Three weeks now and all my e-mails come back as saying,one of our agent's will get back to you in a couple of days. Five e-mails and still waiting. I am retired and have lot's of time on my hands now.I will make sure everyone knows about about this on Facebook, Media, and I will advertise on majors news media, cost is know problem.I trusted these people and all there third-party associates like Giddy Up and other companies that just contact our service, like pulling teeth. Do not fall in there trap. To good to be true.
I used PayPal for the purchase....it sounded so good I got two of the pro version and it came to $119.98. If they had worked as advertised I did not mind the cost. Since I used PayPal I filed a grievance within hours of receiving the items and posted on Facebook (where I had seen them advertised) that they do not work! Within hours I was notified by PayPal that Prairie would refund my money to resolve issue. I am trying to get an address to return items....RMA?
I feel stupid for falling for this, should know better, sounded too good to be true!
It doesn't work! Boy do I feel stupid!
I bought it to make my old work didn't help at all
I ordered and tried the Xtra-PC. It didn't do anything at all. I have been trying for 3 weeks to get a return address and the info to return it. FINALLY this morning I got the info, but the link to get the RMA won't open! It doesn't matter anyway, since they waited long enough to send it so that it's past the 30 days!
Good job ripping people off. Wonder if they can sleep at night! I'm pretty sure I wouldn't!