Wikibuy, found online at Wikibuy.com, is a new browser extension that offers their users the ability to automatically have all the price comparison information they need without any extra time or effort.
How Does It Work?
The goal of the Wikibuy website is to offer their customers a chance to “know the best price, automatically” whenever they are searching for a product or item to purchase online, and all you have to do is install a free browser extension onto your Chrome web browser.
Once the extension is installed, all you have to do is shop online like you normally would. For example, say you are attempting to find a cat bed on Amazon.com. The Wikibuy extension will then automatically search other participating retailers, like Walmart.com or pet stores, to see whether or not the offer the same or similar products at a lower price.
In addition the extension will search discount and coupon websites to see whether or not that particular retailer is offering any promotions which can be applied to your purchase to make it cheaper.
Wikibuy.com sales that no retailer can pay them in order to be featured more prominently than any other retailer – the only factors that affect their recommendations to their users are the product and the price.
Finally, all purchases are actually made directly through Wikibuy, so customers can save their payment information to single website and know that it’s not being shared with other websites they may be new to or aren’t necessarily comfortable with.
Currently Wikibuy is completely free of charge for customers who wish to add this extension to their browser and use it to find comparable or better deals at other retailers. The money that Wikibuy earns is paid by the retailers they partner with whenever a customer changes their original retailer and chooses to purchase their product through Wikibuy instead.
The Return and Refund Policy with Wikibuy is especially particular because Wikibuy acts as a payment processor, managing all the payment information and eventually transferring the payment to the retailer in exchange for your order.
Because of this, any customers who wishes to return their product for a refund must first go through Wikibuy. Customers will need to go into their Wikibuy account to start the process, and click the Order History option from the menu. Here you will be able to initiate your return process, by providing the information for what you are returning and why. Once their Customer Service team receives your message, they will respond to you within 24 hours to explain your full return instructions.
Once you follow the return instructions and successfully mail your purchase back to the retailer, they will inform Wikibuy of its successful return, and Wikibuy will issue your refund as soon as possible.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link, which is place at the upper right hand corner of their website.
Unfortunately this company has almost no reviews, which is problematic specifically because they offer to act as a payment processor for their customers, holding on to all financial and credit card information and processing returns and refunds if needed.
These are incredibly serious responsibilities, and without any other companies or customers speaking about their personal experiences with this service, customers may find it difficult to know whether to trust this company. This concern is made worse because this extension isn’t actually offered directly through the Google Chrome extension store, but rather only through their own website.
Customers who have successfully or unsuccessfully tried this service for themselves should leave their reviews of this extension so other customers can know what to expect.
Competitors and Alternatives?
There are many other websites which promise offer a similar service, but users will need to exit the website they are shopping at and go to another website and submit a search of that item to see other offers or coupons.
If you have experience with this company or their products, please leave your Wikibuy reviews below.
Wikibuy Customer Reviews
Sort Reviews By: