WeTravel.com is the online home of WeTravel, a company that says their goal is to make the responsibilities of managing and organizing traveling tours and trips easier than ever, and all for free.
How Does It Work?
WeTravel.to says they are the online platform for group tour organizers. Organizing group tours can be incredibly difficult, since there are so many moving parts which need to be managed, including all reservations for hotels, guided tours, vehicles, and more. Making it even more difficult is that some people will pay for different parts of their trip at different times.
This website allows you to invite your trip participants, collect all money, and transfer all collected funds to your account or other third parties. And if any member of your trip must drop out before the funds have been transferred, their website will allow you to quickly and easily refund their money to them.
The website also gives you the ability to perform all communications through the website, as well as keep track of all the important information and details about your travelers, like whether people have special dietary needs, will be arriving at different times, or would prefer to take part in an alternate activity during the trip for any reason.
While using this website to organize and manage your trip is completely free, people should obviously keep in mind that there are always expenses associated with these trips. However, the website does promise that their streamlined system cuts down on the number of people that are usually involved in the trip planning process, and therefore their trips are priced more affordably than at other similar sites.
Since the website allows you to plan and organize trips on their website for free, they do not provide a Refund Policy for their website. All travel providers, like airlines, hotels, travel agencies, etc, will have their own Cancellation and Refund Policies that will need to be honored.
If your trip does not meet the minimum number of travelers required for the trip to take place, WeTravel.to will automatically allow all funds to be refunded to trip participants.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 415-968-3033, by email at [email protected], or through their social media accounts.
Unfortunately there are very few reviews available of this company and their services from actual trip organizers at this time. In addition, the WeTravel website is still in Beta mode, which means that they are in an initial launch phase that allows them to work out any bugs that may still be in the system.
Other than that, this company does seem like they might have something beneficial to offer tour organizers, even people who are organizing casual, private trips that happen to include people they don’t know very well, like a yoga retreat for your class or bachelorette parties.
They do promise that no financial information is ever stored on their website, instead having all financial functions take place through the payment processor Stripes.com, which is well known and respected as a safe and secure processor.
Competitors and Alternatives?
There are a few other websites that intend to offer the ability to find and book guided travel experiences, but they are focused far more on being a digital marketplace, rather than being a place where people can organize and arrange their own trips.
If you have any experience with this company or their products, please leave your WeTravel.com reviews below.