Webgility.com is the online home of Webgility, a company that says they have worked hard to provide businesses with the software innovations they need to revolutionize the way e-commerce companies run their business.
How Does It Work?
Webgility.com says they were founded in 2007 with the goal of helping people who sold products online with easily posting their orders to their QuickBooks. They have since expanded their operations so that their software “connects and unifies all systems, revenue streams, and expenses,” giving online retailers all the information they need in a single place.
The process begins when an order is placed through your e-commerce platform. Each order will automatically coordinate with all your dashboards so that you can quickly handle any errors in orders and inventory, as well as the processes of accounting and shipping.
Once your sales operations are directly connected to your orders, inventory, shipping, and accounting processes, you will have the ability to go to one place and understand all the important ways these different areas interact in your business.
This makes it easy to get a “big picture perspective” of your business and make better financial decisions, smarter decisions for the continuing development of your business, and the ability to run all aspects of your business from a single software suite.
Unfortunately this website does not openly publish pricing information at this time, likely because they work so hard to ensure that the solutions they provide are the ones best fitted to your company’s needs.
However, they do provide their prospective customers with the ability to watch free demonstrations or to schedule free demonstrations of what they can offer their your business, giving you a chance to see how they can meet your needs before you discuss the monthly or yearly cost of doing business with them.
Companies that provide ongoing, contracted services like this for their clients often do not print a standard Refund Policy. Instead, clients must understand that if something happens that they believe justifies a refund of fees that it is their responsibility to contact Webgility.com or their representative as soon as possible, to have the issue addressed and to see what recourse they have.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-753-5373 ext. 1, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
While there are not very many reviews of this company available from their customers and clients at this time, those that are available do appear to be generally very positive and complimentary about what this company has to offer and how it can help your business.
The one thing people seemed most enthusiastic about was the simplicity and ease with which this company’s software worked and integrated with other existing software that were already in use.
Competitors and Alternatives?
There are many other companies out there that promise to give people similar services and features, like integrated billing platforms and cloud based services, including Apttus, Chargify, NetSuite, Braintree, and many others.
If you have experience with this company or their products, please leave your Webgility.com reviews below.
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1 ‘Webgility.com’ Review
This software just created more problems. I made sure our SKU's in QuickBooks, Ship Station and Amazon all matched perfectly. But we still incurred over 500 errors with mismatched SKU's product names etc... To correct each error was a very lengthy and time consuming process. I had called Technical services several times to find out if this process could be sped up or simplified, only to be transferred to a call center where the person spoke very little English, or had broken English that was very difficult to understand. As well as, not being able to help me. Resulting in nothing being done and an hour out of my time. Very frustrating and a complete waste a time.
Save yourselves the hassle, choose another Inventory software.