Waze.com Reviews

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About Waze.com

Waze.com is the online home of Waze, a mobile application that promises people a way to “get the best route, every day” all by using real time help provided by other drivers and members of your community. 

How Does It Work?

Waze.com describes themselves as a way for people to “outsmart traffic together” by using the “world's largest community-based traffic and navigation app.” The goal of Waze is to create a community of active drivers and travelers who update their app in real time according to what is taking place on the road around them.

For example, their users will update the app to any waiting police cars, car accidents, road hazards, or any other potential traffic problem that other drivers may want to avoid or that would otherwise influence or change their route or driving behavior. 

In addition, Waze can be used like any other mapping mobile application to find the best possible route to your chosen destination, knowing that their map editors regularly work hard to improve and update maps, so their maps are the most accurate on the market. 

Finally if you connect to their app using your Facebook account, the Waze app can you link with any of your other friends that are taking the same route you are so you can see how far ahead or behind of you they are while you are going to your destination. 

Mobile Options

At this time the Waze app says that it is available for download on iOS, Android, and Windows smart phones and tablets, so the vast majority of smart phone users will have access to their app.   

Cost/Price Plans

At this time the Waze mobile app is completely free to download and to use. In general at this stage of their development they are making money by partnering with advertisers and by collecting the data of how their users utilize their app and the information they find there. 

Refund Policy

Since this website is free to download and to use, they do not offer any Refund Policy at this time. However, if you do use any of the ads on their website to go to a third party website and make a purchase, you will need to go to the third party website and follow any policy that they may have in place.       

Customer Service Contact Info

Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link and then the Waze Help Center link. 


At this time, Waze.com and their app are one of the most popular mapping and navigation mobile apps available on the market. People genuinely appreciate the speed of their app to provide real time updates to road and driving conditions, giving people a chance to avoid horrible driving times and traffic situations, or worse, to avoid traffic conditions which may be potentially dangerous.  

Competitors and Alternatives?

While there are certainly many, many different options for people who are looking for mobile applications that provide you with map routes and directions, as well as audible navigation apps, but there are not many that provide customers with the real time updates like Waze does.

If you have experience with this company or their products, please leave your Waze.com reviews below.

1 ‘Waze.com’ Review
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1 Review

Awesome App

March23, 2016

I've used this app for about a year now. It is absolutely fantastic. Using driver real time data, which is easy an intuitive to use while driving, it really does help you navigate around delay prone areas.

It monitors your speed and if it senses you going slow on a roadway it asks you if there is a traffic issue, if so, it computes the delay for that section of traffic based upon other users input.

Very easy to change routes when necessary to avoid traffic, voice prompts are fantastic - currently having Morgan F-ing Freeman navigate me to my destination ;-)

Also, when new to an area, you can have a setting turned on to display local restaurants etc. When you're stopped at a light, a small advertisement will show up for a local shop or food with a button to direct you there should you so desire. when you start moving again, the advertisement disappears and it's "back to normal"

This app absolutely does not disappoint by any means!!

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