Wallapop.com is the online home of Wallapop, a new person-to-person marketplace that promises to give buyers and sellers a safe and convenient place to easily buy and sell used goods all using their mobile device.
How Does It Work?
Once you’ve created your Wallapop account, sellers can quickly and easily upload pictures of the items they would like to sell, and all members will receive a home feed page which will be full of pictures of items which are for sale from independent owners who live near to your residential area, or you can use their search feature to find something specific you have in mind.
When you find an item you like and are considering buying, you can save it to your Favorite list just by pressing the star icon on the listing, and then come back later to view the item at another time. If the item sells or is removed by the seller for any other reason in the meantime, it will be removed from your Favorite list, so it is always important to try and contact sellers as soon as you can.
You also have the option to “Chat” with seller about the item to ask questions that may be important to whether or not you choose the product, and you can also “Make an Offer” that the seller can consider, or communicate to the seller that “I’ll Take It!” which means that you accept the price offered by the seller, and will purchase the item pending an in-person inspection of the item.
Currently this website does provide a downloadable mobile application for both iOS and Android devices. At this time, there is no information available on whether or not they will expand their mobile offerings in the future.
Downloading this application and using it to shop is completely free. At this time, Wallapop does not appear to be charging any fees to sellers or buyers, though this may change in the future.
As with any other person-to-person marketplace, Wallapop cannot enforce refunds. Their website provides guidelines for buyers on how they should meet with sellers and inspect the item before they purchase it, and even situations when they should bring a friend or a loved one with them to evaluate large scale items. Once you do decide to purchase an item and money exchanges hands, there is no real way for Wallapop.com to get you a refund.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so through your Wallapop account or through their social media accounts on Facebook and Twitter.
There are very few customer and user reviews of this website and mobile app at this time, but those that are available do appear to be very favorable and very positive about what the access it gives buyers and the convenience it gives sellers.
This seems like a particularly good time to get involved with Wallapop, before they begin charging any fees at all to either buyers or sellers, because this initial growth phase is when both buyers and sellers will have access to a large pool of participants who are more likely to be active on the site since there are absolutely no fees to pay.
But as the website itself says, whenever you are dealing with a person-to-person marketplace, buyers will need to be very diligent about inspecting the item before making their purchase, since there is no real recourse if the item breaks or damage is discovered after the item is sold.
Competitors and Alternatives?
If you have any experience with Wallapop or their products, please leave your reviews below.
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