Venue Kings Reviews
About Venue Kings
Venue Kings, found online at VenueKings.com, is a licensed ticket broker headquartered in Vancouver, Canada which specializes in providing their customers with tickets for concerts, sports, and theater events in North America.
How Does It Work?
According to their website, Venue Kings specializes in providing their customers with premium ticket inventory for events all across North America. Six years after they were first established, Venue Kings has become one of the largest ticket broker companies in all of North America.
They currently offer their customers the ability to find tickets for MLB, NBA, NHL, NFL, MLS, CFL, Concerts, Theater, and other Sports, and their website says that they are currently expanding into new markets.
Customers should know, however, that not all tickets you find on their website will provide you with a listing of the specific seats you are purchasing, often to protect the privacy of the seller. Though their customers may prefer to know the exact seat numbers of their tickets, Venue Kings says that their policy to protect seller’s privacy means that they can offer their customers an even better selection of premium tickets.
Using this website to search for your event tickets is free of charge, and the actual prices that you will pay for your tickets will be entirely dependent on the event to which you are going, the seats inside the venue you choose, and other options that are all under the control of the buyer.
Unfortunately this website is very clear that all sales made on their website are final, and at no time will there be any exchanges or refunds. They do say that if an event is postponed or rescheduled, the tickets you purchased will be honored for the rescheduled event date and new tickets do not need to be issued. Concerned customers with questions should contact their Customer Service team directly.
That being said, their website does offer their customers something they call the 100% Buyer Guarantee. This Guarantee states that their customers will get the exact tickets they ordered or better and that you will receive them in time for your event. If the event is rescheduled, your tickets will still be considered valid, and if the event is cancelled and not rescheduled you will be given a full refund.
In addition, their website does say that if you have any problems entering your event with your tickets at all, you can contact them by phone at 800-625-KING and they will work to correct the problem right then. If the problem cannot be corrected in time for your event, you will be given a full refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-625-5464 or by email at [email protected]
At this time it appears that this company does have positive reviews and a good reputation within the ticket sales industry, and though their website does not allow customers to cancel their order, they do provide a beneficial Buyer Guarantee for their customers.
Competitors and Alternatives?
Certainly there are many different online websites and companies that will sell you tickets to various concerts and sporting events in North America, including well-known companies like TicketMaster, StubHub, and many others, so customers looking for alternatives to Venue Kings will have a variety of options.
If you have any experience with this company or their products, please leave your Venue Kings reviews below.