Venmo App Reviews
About Venmo App
The Venmo App, found online at Venmo.com, is a new mobile application that is designed to help people pay back friends and family just using their cell phone; no cash needed.
How Does It Work?
According to their website, the reality is that in our digital world, people often forget to have cash on hand when they go out for group activities and events, often leaving people in a situation of having to pay someone back in the future.
The goal of the Venmo App was to give people a way to instantly pay back their friends and family by transferring money from your bank account to your Venmo App, from your Venmo to your friend’s Venmo, where it can easily be deposited into their bank account with just the touch of a button.
All you need to be able to connect with your friends and family is their phone number or active email address – in fact, you can sync your phone contacts with your Venmo App giving you access to everyone you may need to send money to.
Customers also have the ability to chat with this app, so they can remind someone of why they are sending money, or they can send birthday wishes, get well wishes, or any other message that should attend your transfer.
Their website promises that all data on their mobile application is completely encrypted and protected on secure servers which guards against unauthorized transactions.
Currently this mobile application is available to download for both iOS and Android devices.
Their website says that whenever you send money using your Venmo balance, bank account, debit card, or a prepaid card, their service automatically waves fees so that your transfer occurs for free. In addition, receiving money and making purchases in other mobile applications is done free of charge.
The only time this service charges a fee is when transactions are done including credit cards. If you transfer money from a credit card a standard 3% fee will apply.
Because this company does not charge their customers any fees for using their service, they also do not provide their customers with a Refund Policy. However, if you feel as though something has occurred with your transactions that isn’t accurate or appropriate, you should contact their Customer Service team as soon as possible.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by submitting them directly to their website through their Contact Support link.
This mobile application is incredibly popular, to the point where it is often used as a verb with people saying “I’ll Venmo you,” rather than “I’ll pay you back.” And because people are able to download and set up this app for free, as well as to use this app for free as long as they aren’t paying with a credit card, it seems as though this app will continue having a positive reputation.
Competitors and Alternatives?
There are actually a variety of competitors within this area, including PayPal, Chase.com, Square Cash, and others.
If you have any experience with this company or their products, please leave your Venmo App reviews below.