uSell.com Reviews

uSell.com
Based on 24  Reviews



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About uSell.com

uSell.com is a website that matches customers looking to sell used electronic items like cell phones and MP3 players with companies that purchase these items at competitive prices.

You simply search the item you wish to sell on the site and find offers from a variety of companies. After reviewing the individual offers, you select the best one for you. You will be taken to their website to finalize the transaction.

All companies featured on uSell will send you a pre-paid shipping label for your item. Once you mail them the item, they will evaluate it and either send you the agreed upon purchase price or a revised offer depending on the condition of the item.

Payments will be finalized within two weeks and will be done either by check or PayPal. If your device is not currently being purchase, uSell will provide you with information on how to responsibly recycle it.

Also, uSell provides a Max Cash Guarantee. If you find a better price for your item within 24 hrs of selling to a uSell company, uSell will pay you the difference between the two prices.

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24 ‘uSell.com’ Reviews
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1 Review

Don't use usell!



July24, 2019

Horrible. They got my phone and I never got paid. It's been several weeks. I contacted them many times, and the Better Business Bureau. Nothing from them. I'm out the money and my phone now. Go with Gazelle! I can't emphasize that enough.

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1 Review

Bait and Switch!



July16, 2019

They tried to pull a "bait and switch" with me, declaring the phone I mailed in to have LCD damage. This changed their offer from $86 to $10. After filing with the NY BBB, they FINALLY mailed a package out to me-with a DIFFERENT PHONE.

Now this phone is truly damaged. It is dirty, smudges on the front, spots on the back, and damage to the front button!

Please file with the Attorney General- we can't let them get away with this sort of behavior! This, by the way, was an experience directly with Usell, not with a third party.

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1 Review

Attempted selling Samsung Galaxy Note 4 (White)



June13, 2016

So I just got myself a Samsung S7 Edge and was thinking, what the hell let's see if I can sell my old phone. I found uSell online with Google and proceeded with the procedure. Now my phone is not perfect, it's been used for almost 2 years but their are two "issues" with the phone. First off, I rooted it. This is not an issue really since after removing my SIM card I replaced the factory firmware back on nice and clean. Secondly, there are minor cosmetic scratches around the silver lining of the phone. This harms nothing to the phone and is from everyday use for two years.

So, uSell quoted me $120 for 'Good' condition of this phone and I was okay with that because I know it's not perfect. I sent the phone in and called to have my ESN removed. After that they e-mailed me saying my phone is stuck in a boot loop an offered $35. I immediately said to send my phone back. Once I got it back it was stuck in a boot loop and had to be flashed again. The entire OS was gone and I had to recover the stock firmware.

Nice try uSell, but you can go f-yourself.

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1 Review

They Promised me 113 and then they said 18



April4, 2016

They are trying to claim there is a burn in on the screen.... This phone was taken care of very well.... They are liars.

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1 Review

USELL -Bait & Switch



April1, 2016

I was very disappointed when I saw that USELL underrated my phone quote for "bad side keys" - which the phone did not have. (Lowered to $40 from $73) I requested my phone to be mailed back only to discover that the "unit" I received back had a cracked screen and a DIFFERENT SERIAL NUMBER. It looked like someone took a hammer and smashed it - AND it's not even my phone. This is a bait & switch operation USELL is a scam....Use Gazelle or another similar reputable company instead.

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1 Review

usell scammed me



June22, 2015

This was a horrific experience, i was given a quote of about 100$ for my iphone i thought why not and decided to ship it to them, after almost 2 weeks i got the mailing packet finally and shipped it to them, no email no calls nothing for 2 weeks again, when i contact them myself they told me we sent u a check for 9$, i said what is 9$ i was quoted 100 and got the most vague excuse about the market going up and down and my phone has a scratch here or there basically saying total bs, i demanded my phone back and they said no read the terms and conditions which is longer then the declaration of independence right.... people need to be aware of this scam and avoid usell unless you want to send them your valuable phone for free.

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1 Review

They called me names



March18, 2015

I won't use them ever again, they offered me 50.00 dollars for my iPhone 4, then they recived it and sent me a revised offer of 3.00, so I asked that my phone be sent back!! I got my phone back alright, I picked it up outta of the package and the the whole phone fell apart, they had removed my internal SIM card and my charger port, not to mention all the screws, so I had emailed them about this issue and got basically screamed at by some guy named Doug calling me names and telling me that I'm a liar!!! And being very douchy all because the took apart my phone and refuse to own up to it!! All I can say is never again these guys are a scam

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February 03, 2016

Hmmm... I think I know what they did to you. First, they harvested all the GOLD from the Motherboard. Next, they shipped it to you WITHOUT putting it back together. If you want, you can go on google/youtube and search "how do I harvest the gold from my phone." Hope this helps.

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1 Review

scam



January16, 2015

Usell is also associated with a cash4gold scam. Usell will quote you fair then either give you the run around or send you a check for like 5 or 10$. No phone numbers. Claim you s3nt the wrong phone or it wasnt working or wasnt recieved. Horrible service and a scam. Dont use them. Rip off!! Just get the bag to sell your phone and send them rocks so they pay the shipping :-)

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