US Money Reserve is a company describing themselves as one of the nation’s largest distributors of US Silver, Platinum, and Gold coins, as well as offering other precious metal choices.
According to the website, this company was founded by veterans of the gold market who were looking to combine excellent customer service with their expert market knowledge and trustworthy guidance, all of which they say are necessary when looking to buy precious metals.
Specifically, they boast that they are led by former United States Mint Director Philip N. Diehl. As president of the company he provides unique experience that other sellers do not have.
They highly recommend buying precious metals, both for the advanced investor and for the beginning investor.
Their website states that precious metals have a history of being safeguarded during periods of economic downturn, but especially in the past decade gold, silver, and platinum have shown they can outperform many other asset types.
How Does US Money Reserve Work?
If you are interested in investing in precious metals, they recommend using their trained team of over one hundred professionals, which includes Senior Gold Specialists, Numismatic Experts, Vault and Shipping Departments, Coin Research Professionals, Compliance and Standards Department, and more.
They say that this team of professionals has a history of being able to choose gold coins, or coins of all precious metals, that will give you the highest possible value, as well as being the most likely to result in profits.
You will also have the opportunity to work with a dedicated account executive to walk you through your purchase.
They also claim to offer “bullion coins, certified gold, silver and platinum coins produced by the U.S. Mint and fully backed by the United States government for weight, content and purity.”
Another unique feature of working with the U.S. Money Reserve is that they give you the option of creating a Self-Directed IRA. This allows you to diversify your retirement funds in a safe and flexible way by having an asset mix that isn’t tied too closely to the dollar and is also a “hard” asset.
A Self-Directed Precious Metals IRA can also provide unique tax savings, while hedging against inflation and a devaluing dollar.
To get started you can either choose between a transfer, a rollover, as well as creating an entirely new account. You can speak with one of their IRA Account Executives or talk to your own financial advisor to see which scenarios are more beneficial for you in terms of getting money in/out and any potential tax liabilities.
Once your Self-Directed Precious Metals IRA account is set up and funded, U.S. Money Reserve will contact you to select and purchase the precious metals you want and arrange safe delivery to an IRS-approved depository for holding.
According to their website: for rollovers/transfers: minimum precious metals purchase of $25,000 required, for new accounts: precious metals purchase of $6,000 on select inventory required.
Cost and Price Plans
At the time of this writing the annual fee for maintaining a gold IRA account is $250, but U.S. Money Reserve waives the setup and storage fees for the first year on qualifying accounts.
As far as individual coins are concerned the value of Gold and Silver is subject to market rates. Currently they are selling:
1 oz. Gold American Eagle Coin for $2,059.76
1 oz. Silver American Eagle Coin $38.85
US Money Reserve offers a BuyBack Guarantee stating that, if you’re not satisfied with your order, they accept the return of any certified coin(s), in their sealed containers, within 30 days of purchase for a full refund. This excludes shipping, handling and insurance charges.
Coins returned after 30 days of purchase may be refunded at either the current market value of the coin or the original purchase price of the coin minus a 20% restocking fee.
U.S. Money Reserve provides fast, secure, and most of all insured shipping, typically reaching you in 5-7 business days. If you have any issues and need to reach a representative you can do so by email at: [email protected] or through one of several phone numbers we found on their site,
Customer Relations Department: 1-855-560-5118
Customer Service: 1-855-832-9570
IRA Consultation: 1-855-889-5111
Main Phone Number: 1-888-850-7315
Their address is listed as:
U.S. Money Reserve
P.O. Box 170339
Austin, TX 78717
Online Customer Reviews/Complaints
The company has many accolades and certifications posted on their website including a AAA rating from the Business Consumer Alliance and an A+ rating with BBB including a 4.36/5 customer rating.
That being said there are some complaints online about people claiming to not have received their coins or felt they overpaid.
Most notably a lawsuit filed against U.S. Money Reserve claimed that the company overvalued their commemorative coins and targeted the elderly. The company has also been cited for deceptive practices by the Texas Attorney General in 2010.
The Bottom Line
US Money Reserve claims to have worked with thousands of clients who have taken advantage of the financial benefits of owning precious metals, according to their website, and they work hard to customize their advice to you based on your personal financial goals and objectives, as well as your current portfolio.
However, when working with this company, you’ll want to not only take their advice into consideration, but perhaps seek outside consultation as well, because many of their sales, including all sales of bullion, are final.
If you should have regrets or complaints, you will not be able to make a return. You should also double check the values of the precious metals you’re buying before making a coin purchase.
If you have any experience with US Money Reserve or their services, please leave your reviews below.
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