MitesOff.com.au is the online home of Ungex, a health and wellness product which promises to help people improve their hair and skin through the elimination of Demodex mites.
How Does It Work?
According to their website, many people don’t even know that Demodex mites exist, much less that these microscopic mites which live on your scalp and skin could be causing issues like hair loss, aging skin, enlarged pores, acne, thinning hair, rough skin, facial discoloration, freckles, rosacea, atopic dermatitis, itching, and general discomfort.
The website says that most people have some of these mites on their hair and skin, but that some people have found themselves in situations where their mite populations have grown too large and are beginning to cause serious problems.
For these people, Ungex has been created, to reduce or even eliminate their mite population. It acts the same as a basic hair and body shampoo, and is designed to be used on your own within the comfort of your own home.
Ingredients and Side Effects
Unfortunately the website is not specific about the exact ingredients used in this product and in what amounts each ingredient is included. Instead, the website simply says that they use the “highest quality ingredients” and they have worked hard to create a formula that is both gentle and effective, without “the nasty additives” other products use.
This product is formulated with all natural ingredients and with no harmful chemicals, so they should be side effect free as well. And customers may be happy to know that this product is both SLS and SLES free.
The Purifying Shampoo for people with oily skin and hair is priced at $38.00 per bottle, as well as the Invigorating Shampoo for people with only light oil. The Treatment Hair Tonic which is specifically designed for scalp mites is $168, while the Pro-D'modex Treatment - which is designed to eliminate the population of all kinds of mites - is priced at $258.
The website also sells combination kits of these products bundled together. The Essential Kit A2 includes three products and is priced at $268, while the Essential Kit A1 includes four products and is priced at $308.
This website offers little to no information at all on the process of returning a product for a refund. The site does say that they will offer their customers a refund for the return of all products “in the condition they were shipped in,” meaning unopened and unused, but they provide no real details on the type of return process to follow in order to successfully receive a refund. Concerned customers should speak to Customer Service about this before finalizing a purchase of these products.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 1800 238 528, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
There are not many customer reviews available of this product at this time, though there are other claims and issues with this product we can evaluate without customer reviews. The first is the existence of Demodex mites, which do exist and have been fairly conclusively linked to problems like rosacea and inflammation of the eyelids.
However, they haven’t really been linked to many of the other conditions mentioned by this website, like hair loss, aging, and freckles. In addition, if you suspect you do have a high population of Demodex mites, it’s actually a medical condition that you should speak to your primary care physician or a dermatologist about.
There are many over the counter treatments and daily cleansing rituals that could solve your problem, though if your problem is considered serious there are prescription strength medications that your doctor would recommend.
Competitors and Alternatives?
As mentioned above, there are many other products which can be recommended by your doctor.
If you have any experience with this company or their products, please leave your Ungex reviews below.
8 ‘Ungex’ Reviews
After 10 years of treatment for scalp rosacea by a dermatologist using doxycycline, doxypin and tar shampoos my scalp condition was out of control. I was tortured with a red hot scalp burning and itching with added stinging sensations. I was putting ice packs on my scalp at night for relief. 4 weeks into the unexpected treatment the itch has reduced at least 50%. Alex has been very supportive and prepared me that I would have good and bad days, definitely things are improving. I had nothing to lose trying unsexy and I’m glad I did. Don’t be put off by some of the reviews, I’m glad I didn’t read them first as I may have doubted this great product.
I have struggled with Demodex simptoms for over ten years before one kind doctor finally gave me the diagnosis six months ago. Obviously, I have a very advanced case - my face is constantly full of painful bumps and black crusts. The mites also migrated onto my body, mostly chest, legs and back.
I have tried countless remedies. Each one seems to help a bit for a while.
Then the mites seem to become immune to the treatment-de-jour and come back with the vengeance. I have been using Unigex shampoos and hair treatments for over a month now and I see NO DIFFERENCE at all.
My face is red, inflamed and painful, my body itchy..... just another day in Demodex land:(:(:(
I’m happy other people saw results, but I didn’t and at that price, I would be buying a refill.
Thank you so much Ungex you really helped me with my Acne! Growing up I have always suffered from server acne and I swear I have tried everything on the market I almost lost all hope until Ungex came along! Thank you so much for making me feel beautiful again.
I found out that I was allergic to Unigex, after finding out their products have coconut oil. I Spent a huge amount of money, going back and forth to several specialists, after spending hundreds of dollars, I told Ungex I was allergic to their products, and at first they tried to help. It became apparent to them I had an allergic reaction, and said they would work with me. Well they offered me more products to sell to get my money back that way. I’m allergic, I said no way. I spent $495.00 and was expecting to get something back, what a scam.
My advic go to a dermatologist and have percribe medication.
The sad thing is they have some amazing individuals that work there. I’m so disappointed with the outcome.
Despite what has been mentioned in this reviews I can say that fortunately the website is absolutely specific about the exact ingredients in the website e.g. in the image from this link https://www.mitesoff.com.au/australia/essential-kit-a1/ or from following links:
After doing extensive research on Demodex and treatments... even trying a few of my own at home I decided to take the plunge with Ungex as I was pretty desperate, and I have to say I havent been disappointed.
Found a full list of products on this page https://www.mitesoff.com.au/far/
This was really important as I have quite sensitive skin, and no other treatments have worked... my doctor didnt even know about mites!
Anyway, I am roughly halfway through treatment, and irritations have been reduced and my skin has cleared up a little.
Their customer service is really understanding and has good advise, so I would say its worth contacting them to see if it can help.
I have been using UNGEX shampoos for a while now, and I must say it’s worth it! If you have acne, and an itchy scalp definitely recommend for you.
I use the Invigorating Shampoo on most days as my scalp is normally dry, but sometimes, I alternate with the Purifying one.
Anyway, as I was using these products, I can feel it working on my face and scalp, a nice tingling sensation. I was told that was a sign that it is working, the hair mites are reacting to the shampoo.
I used it at night, as recommended to me by the UNGEX team, and so far I’ve noticed my scalp is no longer itchy.
In the case of my facial acne, it certainly helped reduce it significantly. I am so happy with my results. I used this every night as a face wash, and I follow up with a coconut oil moisturiser.
My acne is no longer inflamed, I no longer get flare ups and my face is on its way to recovery.
I definitely recommend for other's to try it out.
Ive been using Ungex products for about 6 weeks now. Its recommended to use them for at least 3 months to fully eliminate Demodex mites.
So far the most noticeable changes are that I can feel a big difference in the itching and crawling sensation I am used to feeling. Their customer service explained this as less mites being active, which I guess means products are doing their job.
Although their products are a bit pricey (im using their Kit A1 for hair loss), they shipped from Australia at no cost to me, as well as great communication and follow-up support to make sure im doing the method of application properly. Honestly, as long as they work I dont mind about the cost so much compared to all the money ive wasted on other things that dont work.
I have tried a few other demodex treatments in the past (as well as my own home remedies) but so far Ungex is giving me the best results by far, and if I am every unsure or have a question they are quick to respond to me.
Conclusion: Products are so far so good, happy with progress compared to other demodex treatments ive tried. Company seems always happy to assist me and their customer service is very friendly. If you are suffering from mites I would recommend contacting them.