UndercoverTourist.com describes themselves as the leading supplier of online discount tickets to attractions in the Orlando, Florida area, including being an approved seller of discount Walt Disney World attractions and resorts.
How Does It Work?
Customers who are interested in getting tickets from this website can simply visit them and then search by section to see what tickets are currently available. These categories include Tickets, Car Rental, Disney, Universal, Sea World, and more.
They also promise that their website actually sells real tickets, and not vouchers, which means that customers who use their site will not actually need to stand in the long ticket lines to get started with their attraction.
There is no real price range for the tickets and reservations available for purchase on UndercoverTourist.com. However, all tickets and reservations are discounted from their full retail price and the prices are clearly printed before you make a purchase.
All tickets are available for refund within 365 days of purchase as long as they are unused, and unsigned, though expired tickets or tickets that are no longer sold on the site cannot be refunded. In addition, if a RFID profile has already been set up on Disney tickets than they are no longer eligible for return or exchange.
All tickets which are returned for a refund are subject to a fee of 5% of the total order amount, which is charged as a delivery, handling, and processing. There are separate Refund and Cancelation Policies for reservations made through the website.
Customer Service Contact Info
Customers who wish to contact their Customer Service team to discuss any questions, concerns, or complaints can do so by using their Email Us link on their website, by phone at 800-846-1302, or by traditional mail at 642 Carswell Avenue, Holly Hill, Fl, 32117.
Generally speaking, UndercoverTourist.com does seem to receive many positive reviews from users who have successfully used their services to receive real tickets at well discounted rates.
Competitors and Alternatives?
Companies that specialize in discount attraction tickets and car and hotel reservations are not that rare, however UndercoverTourist.com goes out of their way to stress that they are an approved discount retailer.
If you have experience with this company or their products, please leave your UndercoverTourist.com reviews below.