Tred.com is the online home of Tred, a website that says they are “where trusted car buyers and sellers connect” to buy and sell prequalified cars directly to prequalified drivers.
How Does It Work?
According to their website, Tred.com claims to give buyers the ability to buy cars for less while giving car owners the ability to sell their cars for more. The way this works is simply by cutting out the traditional car dealership as the standard middleman.
Instead, buyers and sellers will work directly with each using the resources and the tools of Tred.com as a much more affordable deal broker who helps their customers buy, sell, and even trade their vehicles.
Customers who want to sell their cars are described as being able to sell their cars for an average of 30% more than they would receive with a dealer trade-in and 15% than they would get from a Craigslist sale. If you don’t get an offer you like, their website allows customers to cancel their listing at no cost.
Customers who are interested in buying a car are promised that they will get all the assurances that they would get from a dealership, but for 15% less than normal retail prices. These assurances include a detailed inspection, CARFAX, financing, service contracts, and GAP coverage available on all cars.
Finally, customers are also able to trade their current vehicle for a new one. To do this, you simply turn over your vehicle and receive a Tred Trade Credit, then choose a new car from their current inventory. The amount of money you received for your trade credit will be considered tax free; any taxes paid will be charged on the amount owed after your credit is turned in.
Certainly the cost you will pay is based on the car you choose to purchase through this website, but as their website says, Tred is able to avoid the high costs of a traditional dealership and they then pass their savings on to their customers.
If you are one of their customers who is using their website to sell your current vehicle, their website says that you will never be pressured or required to accept an offer that you don’t like, and when you do accept a purchase offer you will simply pay their site $499 or 2.99%.
This company does not appear to provide their customers with any information regarding a standard Refund Policy, which isn’t surprising as buying a new car is more involved and complicated than purchasing a new toaster from an online store. Car dealerships often have provisions in their contracts which give customers up to 7 days in which to return a car, but customers will have to speak directly to a Tred.com representative to see which kinds of policies they may have in place.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-948-TRED, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
This company does not have many customer reviews at this time, but the few that are available appear to be very positive in nature. Customers seem to really appreciate the convenience of this website for both buying and selling, but more importantly they do believe that the pricing they are offered from this company is better than what they found at their local car dealerships.
Competitors and Alternatives?
Interestingly enough, the internet has recently become a very busy place for buying and selling cars completely online without ever needing to visit a dealership or a private seller in person. Competitors to Tred.com include Carvana, CarGurus.com, Vroom.com, and many others.
If you have experience with this company or their products, please leave your Tred.com reviews below.
8 ‘Tred.com’ Reviews
This was my first time using TRED. Very professional and easy to work with. I definitely will use them again!
Absolutely amazing! Easy process. Downloaded the TRED app and made the whole process a breeze from listing to selling my vehicle. Whenever I had a question whether on phone or messaging TRED service rep was always helpful and courteous! The whole process could not have been any easier or transparent. This made the notion of visiting a used car dealership seems obsolete and backwards, not to mention NO sleazy pushy salesperson tacking on hidden fees and services. With their screening, no craigslist scammers either! Would recommend TRED 1000%!
Whenever I had a question or needed additional information, either on the web chat or on the phone,about selling my vehicle TRED associates would be prompt, knowledgeable and courteous in their response.
The entire process was incredible, easy, professional... even in the midst of the pandemic. I really appreciated the detail to safety, protection of confidential information, and seamless transactions. I did practically nothing, and my car sold for top dollar!
Couldn't be happier.
Everything was easy and smooth to start. Customer service was very responsive and quick to answer any questions. Would highly recommend using this service if you’re trying to sell a car. Thanks TRED!
My second car sold with Tred - thank you
“You have now sold two of my cars at a premium price that really only a dealer would most likely get. You have a great service, and handling all of the lien and dmv is a lifesaver. Now that I’m laid off from covid19, you have been my savior. Thanks so much!”
TRED was fantastic and efficient. Customer service is phenomenal; they are highly responsive and responded off-business hours with any questions that came up. They made everything so easy, from a safer sale to letting everyone avoid the DMV. I wouldn't sell a car any other way going forward. The fee was very reasonable as well, and definitely worth it.
I bought my car through TRED a few days after Christmas 2019. It is now March 6 and I still have no Title, Registration or License. TRED no longer responds to my e-mails. I get no updates or contact from TRED. The frustration I feel has no outlet. I would not buy another vehicle through TRED and I would warn anyone who considers them. They say they save you hours in a dealership. The trade off is not worth it. There are too many competitive web sites to chose TRED.