Tred is a company that aims to help users buy, sell, or trade in their used car by prequalifying buyers and sellers and providing services like financing, CARFAX, fraud protection, handling state fees and paperwork, and providing warrantied and insurance.
How Does It Work?
According to their website, Tred.com claims to give buyers the ability to buy cars for less while giving car owners the ability to sell their cars for more. The way this works is simply by cutting out the traditional car dealership as the standard middleman.
Instead, buyers and sellers will work directly with each using the resources and the tools of Tred.com as a much more affordable deal broker who helps their customers buy, sell, and even trade their vehicles.
Customers who want to sell their cars are described as being able to sell their cars for an average of 30% more than they would receive with a dealer trade-in and 15% than they would get from a Craigslist sale.
If you don’t get an offer you like, their website allows customers to cancel their listing at no cost.
Customers who are interested in buying a car are promised that they will get all the assurances that they would get from a dealership, but for 15% less than normal retail prices.
These assurances include a detailed inspection, CARFAX, financing, service contracts, and GAP coverage available on all cars.
Finally, customers are also able to trade their current vehicle for a new one. To do this, you simply turn over your vehicle and receive a Tred Trade Credit, then choose a new car from their current inventory.
The amount of money you received for your trade credit will be considered tax free; any taxes paid will be charged on the amount owed after your credit is turned in.
Certainly the cost you will pay is based on the car you choose to purchase through this website, but as their website says, Tred is able to avoid the high costs of a traditional dealership and they then pass their savings on to their customers.
If you are one of their customers who is using their website to sell your current vehicle, their website says that you will never be pressured or required to accept an offer that you don’t like, and when you do accept a purchase offer you will simply pay their site $499 or 2.99%.
This company does not appear to provide their customers with any information regarding a standard Refund Policy, which isn’t surprising as buying a new car is more involved and complicated than purchasing a new toaster from an online store.
Car dealerships often have provisions in their contracts which give customers up to 7 days in which to return a car, but customers will have to speak directly to a Tred.com representative to see which kinds of policies they may have in place.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-948-TRED, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
This company does not have many customer reviews at this time, but the few that are available appear to be very positive in nature.
Customers seem to really appreciate the convenience of this website for both buying and selling, but more importantly they do believe that the pricing they are offered from this company is better than what they found at their local car dealerships.
Competitors and Alternatives?
Interestingly enough, the internet has recently become a very busy place for buying and selling cars completely online without ever needing to visit a dealership or a private seller in person.
Competitors to Tred include Carvana, Vroom.com, and many others.
If you have any experience with Tred or their services, please leave your reviews below.
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