Tractive GPS Pet Tracker Reviews

Tractive GPS Pet Tracker
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About Tractive GPS Pet Tracker

Tractive.com is the online home of Tractive GPS Pet Tracker, a new GPS enabled tracking collar that has been designed to help pet owners track their dogs and cats, anytime and anywhere.  

How Does It Work?

According to their website, the Tractive GPS Pet Tracker allows pet owners to track their pets in real time, using their web browser, Apple TV, or their free mobile app for smart phones and tablets.

Users will be able to locate their pets’ location on an interactive map, or they can enact the Live Tracking function which will update your pets’ location every other second, so you know right where they are when you need to know. 

Pet owners’ are also welcome to define a “Safe Zone,” which is a virtual fence that you draw on the interactive map. If your pet leaves this zone, you will immediately be informed on your smart phone. 

The mobile app also informs customers of the status of your pet tracker’s battery, so you will always be able to charge the tracker in time. Finally, the website also says that their tracker is 100% waterproof, so even if your pet loves to swim, you’ll still be able to find them whenever you need.  

Mobile Options

At this time, their website says that they offer mobile applications for iOS, Android, and Windows phones and tablets. 

Cost/Price Plans

Since this product is available in more than 80 different countries around the world, there are many different prices that you will find posted for the Tractive GPS Pet Tracker collar. You can easily find your country of residence, however, and the listed price for that country. 

In the United States, the Tractive GPS Pet Tracker collar is priced at $99.00, which is discounted from the regular price of $129.00, and they offer special versions of the tracker which are priced at $129.00, discounted from $149.00. This price includes the tracker, USB charging cable, and two collar clips. 

You will also need to sign up for monthly tracking. Basic Tracking is priced at $5.00 per month for basic GPS and Live Tracking, and Premium Tracking is available for $5.42 per month, and includes the ability to share tracking information with other app users, track your pet from any included country, get premium customer support, and use their app completely ad free.

Refund Policy

The website says that, unfortunately, the pre-paid monthly services cannot be refunded at this time, but if you have pre-paid for a year of service in advance and have activated your device for less than seven days, then you are welcome to contact their Customer Service team in order to cancel your service and arrange a return of the collar for a refund of your initial purchase and subscription price. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact link located at the top of the web page.  

Reputation

Unfortunately it seems as though this product has very mixed reviews at this time, mostly because some pet owners have experienced glitches and delays with their mobile app, which they feel is a serious problem as they were promised Live and real time tracking of their pets. As one concerned pet owner pointed out, most pets can cover a lot of time even in the short period of time it takes an app to reload.      

Competitors and Alternatives?

There are many different tracking devices, both designed for pets like the Tagg Pet Tracker or Pawtrack and those just designed for tracking in general, which can be implemented in a way to track your pet. 

If you have any experience with this company or their products, please leave your Tractive GPS Pet Tracker reviews below.

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