Tonx Coffee Reviews

Tonx Coffee
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About Tonx Coffee

Tonx Coffee, found online at Tonx.org, says that their small team of "coffee geeks and experts" looks all over the globe for the best available coffee beans, roasts them to perfection, and then delivers them to you.

How Does It Work?

You can sign up for one of four different personal coffee delivery subscriptions, which range between half a pound and three pounds delivered to your door every other week, or you can sign up for one of three business subscriptions on the same delivery schedule but for sized your whole office, between five and fifteen pounds.

Right now Tonx Coffee does not have customers fill out flavor preferences or profiles, instead saying that their goal is give their customers the best possible range of flavors and types of coffee to enjoy.

Cost/Price Plans

Personal coffee delivery subscriptions range from $12 for half a pound every two weeks to $50 for three pounds shipped every two weeks. They say their most popular subscription is one pound every two weeks for $19.

Business coffee delivery subscriptions range from $99 for five pounds shipped every two weeks to $259 for fifteen pounds shipped every two weeks. 

Regardless of subscription type, billing is conducted once every four weeks for the cost of two shipments at one time. 

Refund Policy

Tonx Coffee promises their subscribers that they can change their subscription level at any time, as well as pause their delivery for any reason at any time. Subscriptions are month-to-month so you can cancel at any time as well.

They do have a Return and Refund policy that states you can request a refund for any shipment that is returned to them within 30 days of its shipment date. It is unclear whether or not the package must be unopened.

Customer Service Contact Info

Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by phone, at (331) 551-TONX, by traditional mail at 2754 E. 11th St., Los Angeles, CA 90023, or by submitting them directly to their website.

Reputation

While Tonx Coffee receives consistently positive reviews for their service, there are very mixed reviews of the coffee itself, with most unhappy reviewers saying that they felt the coffee was too lightly roasted, even if they themselves were not dark roast drinkers.

Competitors and Alternatives?

While many companies which roast and sell coffee have products available for delivery, there are not many independent subscription services similar to Tonx Coffee available at this time. 
    
If you have any experience with this company or their products, please leave your Tonx Coffee reviews below.

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