Toner Connect Reviews
About Toner Connect
Toner Connect, found online at TonerConnect.net, is a company that says their goal is buy what their customers don’t need, in terms of toner and other office supplies which often have leftover remains.
How Does It Work?
According to their website, Toner Connect began back in 2011 when their creator realized that most offices and businesses were actually throwing out perfect good toner. This toner is often discovered by printer technicians and IT directors and is just leftover, unused, unwanted, or excess toner found in a storage room, closet, or warehouse.
These toners can be thrown away without even a second thought, which is terrible for the environment and also for the company’s bottom line, as they are basically throwing money into the garbage. And as Toner Connect continued to do research, they found that large scale office buildings were not the only ones guilty of throwing out toner – so were governmental offices and schools.
To stop this from continuing, Toner Connect began their toner buyback program. In the beginning they were only able to buy Hewlett Packard toner, but they have since extended their network to work with dealers, distributors, exporters, and wholesalers nationwide. The brands they buy back now include Lexmark, Xerox, Dell, Ricoh, Konica Minolta, Brother and Sharp, as well as HP.
Thankfully this website does not charge their visitors any money whatsoever to use their service. Instead, customers go to their website, identify the product you hope to sell, fill out the available form about the Brand, Toner Model Number, and Quantity, and submit it to their website.
Once their team reviews your submission, you will receive a reply with a quote for the price they will pay you for your supplies. If you accept, they will arrange the shipment of the product to their offices, and Toner Connect will pay all the shipping fees.
Customers can also choose to be paid in one of two ways. First, thru PayPal, which they recommend for larger transactions, or with a company check. Their website also says that they are open to you suggesting other payment methods if you’d prefer.
Because this company does not actually charge their customers any fees for using this website, they also do not provide them with a published Refund Policy.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 866-858-0242 or by email at [email protected]
Though there are not that many reviews of this company and their service at this time, the few reviews which are available are positive in nature and show a company that is providing their customers with a service they are happy to take advantage of.
Competitors and Alternatives?
Actually, this is not the only website that specializes in toner buyback and will help businesses and homeowners earn money for their unused toner, so if a customer does not like the quote they are given by this company there will be other options available to them.
If you have any experience with this company or their products, please leave your Toner Connect reviews below.