Toluna Surveys Reviews

Toluna Surveys
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Toluna Deleted my account and didn't give me my £35 Paypal Reward



December5, 2016

I have had a very bad experience with Toluna. They have many problems with their company, number one, when I redeem the £35 Paypal reward it takes about 2 months to get the money, and this is the same for any reward that you redeem, number two, often when I take a survey I spend about an hour only to find out that it has filled up, or that I'm not the candidate they were looking for.

However, my most worst experience with Toluna was when they rejected my £35 Paypal Reward after I had waited 2 months for it, for no reason, and then deleted my account for no reason! I e mailed them asking why, and they said that my name was filled in incorrectly. So then checked my name details and they were correct, I then redeemed my £35 Paypal Reward again, and it was again rejected. I e mailed them again and informed them my details were correct, and they still said that my details were incorrect again! Then after a third e mail they deleted my account, and told me to send an invoice of my name clearly stated so that they can change it on their system, and they still haven't gotten back to me, and its been 3 weeks! I don't think they ever will get back to me! I think that this is very strange because I have never had a problem with redeeming my rewards, and I have never had a problem with my details apparently being incorrect, so I think Toluna just don't want to give me any more rewards.

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