TinyWind.com is an online retailer of outdoor products and accessories that says their goal is to offer their customers a safe online shopping experience with excellent customer service.
How Does It Work?
According to their website, TinyWind is an online shop that works hard to provide top quality products at the lowest prices. They currently sell in-demand sporting goods, like airsoft products, LED flashlights, bike accessories, and more, all with available worldwide shipping.
Customers who are interested in shopping at this website can do so just like at any other online retailer, either by searching for a specific product through their website’s search feature or by searching through their inventory by category, including Combat Gear, Mag, BB & Batteries, Accessories, Flashlights, Bicycle Accessories, Fishing, Deals, and more.
Because this company has such a wide range of products they offer, there is no real way to quote a single or static price range for what will you find on this website, especially during times of promotional deals or sales.
However, TinyWind.com does say that they offer their customers a Price Match Guarantee, which states that if you are able to find the same products listed on other websites at lower prices than what you find on TinyWind, please contact them and they will be happy to match them. The website does not provide Price Match criteria, unfortunately, instead choosing to simply say that all final decisions will be made by their staff.
The website says that customers who are interested in a return or refund should contact their Customer Service team in order to get an RMA number. When you email them, you should remember to include your Order Number, Products ID, the reason you are sending the product back, any necessary images or videos, and your choice of a replacement item or refund.
When you return your item, provide the order details, Order Number, RMA number, and address info all in the original package and with any included accessories.
In addition, it is important to remember that if the item you received was damaged or if you are returning the item because you are dissatisfied with the quality, you must contact them within three days of receiving the product so they can handle the issue as soon as possible.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at +86 187 7189 1302 or by email at CS@TinyWind.com.
Unfortunately at this time it appears that there are very few customer reviews available for this company, though the few reviews that are available appear to be very positive and enthusiastic about their product selection and their services.
Whenever a customer is considering a new online retailer from which to purchase, it is important that they look at their Customer Service policies as a part of their evaluation. While TinyWind.com offers their customers a Refund Policy and a Price Match Policy, they are vague enough to make some customers feel a little uncomfortable.
These customers may want to contact their Customer Service team before finalizing a purchase to clarify these policies if they are concerned about the lack of details they provide.
Competitors and Alternatives?
There are many other companies and online retailers that provide similar products, depending on what it is you are looking for, including HeartlandAmerica.com, EMS.com, Head Down Products, and many others.
If you have any experience with this company or their products, please leave your TinyWind.com reviews below.