TideBuy.com is the online home of TideBuy, a company that says they are an e-commerce pioneer providing more than 10 million products from their factory which are available to purchase in more than 230 different countries.
In addition to the wide range of products which are sold through their website, they also give their customers the ability to purchase custom made items, and they promise their products will always be provided at low, affordable prices.
How Does It Work?
Like any other clothing and accessories website, you can simply go to their website and search through their offerings by categories, like Wedding Apparel, Special Occasion Dresses, Jewelry & Accessories, Wigs, Clothing, Costumes, Intimate Apparel, Bedding, and more.
With such a wide variety of different items, there is no particular price range for their products. Price will depend on size, materials, whether or not the item is discounted, and whether or not you choose to make customization decisions.
Their website does say that they offer a Refund Policy, as long as you try your item on as soon as possible without removing the tags, altering, or washing the dress. If you find a reason for returning your item, you have the ability to return it within 30 days of delivery as long as items are unused, undamaged, and in the original packaging and the buyer pays the return shipping fee.
For wedding dresses, bridesmaid dresses, mother of the bride dresses, flower girl dresses, special occasion dresses, wigs, you can return or exchange items within 7 days of the delivery date. Regardless of what you wish to return, you must first contact their Customer Service team for instructions.
Unfortunately, intimate apparel, swimwear, jewelry, accessories, and tattoo supplies cannot be returned or exchanged.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints is by submitting them by phone at +86-29-68532863, by email at [email protected], or by submitting them directly to their website.
Unfortunately TideBuy.com has received many mixed reviews, with some happy customers sharing their experiences, but other negative reviews from customers who either were very unhappy with the quality of the products they received or had bad experiences with their Customer Service team when they needed assistance.
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