Ticketfly Reviews

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About Ticketfly

Ticketfly is a new company which says that their goal is to make it easy for their customers to discover events in their area, purchase tickets, and then share these events with their friends.

How Does It Work?

Like other ticket websites, customers can simply go to Ticketfly.com, browse through live music and festival events based on location, artist, or venue, and purchase their tickets directly from this website. Customers can choose from a variety of delivery options for their tickets, whether print-at-home, Apple Passbook, mobile, mail, or will call.

Once your purchase is complete, you'll be asked to share the event on your social media networks so your friends can see that you're going and be encouraged to join you. 

Cost/Price Plans

The cost of the tickets you purchase will be dependent on a wide variety of factors, including the artist you are hoping to see, the dates and times of shows, the venues, the seat locations, and more.    

Refund Policy

Ticketfly states that policies established by their clients - which include venues, teams, theaters, and more - often prohibit Ticketfly from providing exchanges or refunds to their customers, even if a ticket has been lost, stolen, damaged or destroyed. 

The website asks that customers look over these policies set forth by the venues and that in the event that terms state refunds will not be given that customers will not call Ticketfly looking for special treatment. 

Customer Service Contact Info

Customers who wish to contact their Customer Service team to discuss any questions, concerns, or complaints can do so by phone at 877-435-9849, by email at [email protected], or by traditional mail at 75 Federal St, San Francisco, CA 94107.


Reviewers seem to feel very positive about Ticketfly, if for no other reason than they offer a fair alternative to purchasing event tickets from well known ticketing monopoly TicketMaster.     

Competitors and Alternatives?

Generally speaking, websites and companies that provide tickets for major events like concerts and sporting events are not available except for through a few retailers, including the venues themselves, TicketMaster, StubHub, and a few others. 

If you have experience with this company or their products, please leave your Ticketfly reviews below.

1 ‘Ticketfly’ Review
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August4, 2015

TicketFly's website is easy as 1-2-3 .... ordered, paid, printed ....tickets are now in my hand ....ready to go to this concert next month

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