TheBouqs.com is a new online floral delivery website which calls themselves “the world’s most genuine floral experience” which has been designed with not only the recipient but also with the buyer in the mind.
How Does It Work?
This website makes multiple different important distinctions between themselves and other online floral delivery websites. First, they strongly feel that they have designed their website to be an enjoyable experience for their customers, with a simple, straight forward buying process that doesn’t focus on upselling.
TheBouqs.com also promises that they never cut a single flower until you have ordered it, which means they can give their customers fresher, more beautiful flowers which ultimately last longer. Plus, only cutting what they need ensures that they are responsible for much less, if any, wasted flowers, and there is no need to waste energy on large, cooled storage units that house the flowers of their competitors for up to two weeks before they are shipped.
Lastly, it is very important to note that they emphasize that they source their flowers from eco-friendly farms and suppliers. Specifically, they use two different providers, one located in South America and the other in California, both of which provide living wages, childcare, healthcare, and adult education.
This company does provide a mobile app for customers who feel that they will regularly order flowers, or who wish to arrange large scale service like weekly or monthly floral deliveries to their home or service for a large scale event like a wedding. This application is available for iOS, Android, and Windows.
The website offers two different collections, their South American collection where bouquets begin at $40 and their California collection where bouquets begin at $50. Service for large scale event will be priced depending on your personal needs.
The most important thing to note about their pricing, however, is that unlike other floral delivery services, TheBouqs.com does not actually charge their customers for delivery. The price of the bouquet you purchase will be the price you pay.
This website does provide a very detailed Refund Policy which customers may want to look over to ensure they are adhering to the instructions as directed, but customers who are dissatisfied with the flowers they have received do have options for replacement and refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link or through their website’s Live Chat feature.
Interestingly, this website has received some mixed reviews regarding the quality of the flowers people have received. That being said, however, the people who were unhappy with their flowers report that TheBouqs.com Customer Service team was incredibly helpful and handled their complaints to their satisfaction.
Competitors and Alternatives?
If customers are more interested in the traditional online floral delivery service, there is an amazing amount of options to suit your needs, including Teleflora, ProFlowers.com, JustFlowers.com, BloomsToday.com, and many others.
If you have experience with this company or their products, please leave your TheBouqs.com reviews below.