The People's Chemist Reviews

Most of the reviews deal with customer service issues, and I have not engaged with customer service so I can't comment on that.

But I can tell you with complete confidence that Relief FX will eliminate your pain quickly and effectively. After experiencing it first hand I have referred the product to about a half dozen of close friends and every one of them is amazed on how well it works. From headaches, back pain, joint pain, it doesn't seem to matter where your pain is, this product works incredibly well. The real beauty of it is that there are no side effects. I can't speak about his other supplements yet, but Relief FX is fabulous.

I was ready to try the 1$.41 cleanse and looked at the certificate of analysis for the azomite. I noticed that it contains arsenic, lead, and mercury, and sent an email to Shane's company asking how ingesting this stuff is safe. I was told that my question was stupid and a waste of time, along with other insults. If someone is recommending you ingest heavy metals and toxic elements then some explanation is expected. Instead, he just thinks that because he says it's safe that we shouldn't question him.

Also, anyone notice that his Youtube videos all have comments disabled? Clearly he doesn't want anyone questioning his theories or poking at his giant ego. IMO using any of his products or taking any of his recommendations would be foolish.

Not sure of the effect of the products, as I haven't had a verifiable response. My husband does feel the Joint FX has eased his hip joint pain. However we had some very strange email exchanges when asking question about products or customer service. We tried Cinergy to help with controlling blood sugar. When it didn't seem to have any effect, I asked for advise. I was told "eat fresh vegetables and fish, grass fed beef, and NEVER touch fruit". Not exactly useful dietary advise. I've also been threatened with "cutting you from our list" due to questions or complaints about product quality or availability. Shane Facebook page is full of ego and arrogance. I guess his business model is "if people think you don't need them, they will want you that much more." Are the products any good? Not sure. Is the company well run or customer centered? Not in the least from what I've seen.

People who are as rude to customers as Shane Ellison's company should be investigated by the appropriate governing body. It is suspect to me that whenever you ask a valid question, this company will find numerous ways to side-step the query, instead literally turning on you with disrespect and comments that I can only categorize as cruel. They come across as hiding something.

If you have no self respect, then by all means give Shane Ellison your money and most importantly be sure to ask simple questions of his customer service team via email. You will be openly criticized, with numerous attempts at humiliation.

So funny to me that this guy's book is all about getting your hormones back in order when everyone at his company is angry, immature and unreasonable, all of which SCREAMS of hormones that are out of whack. Not a glowing recommendation from his own people for his book or products, which I admit I have purchased and now mistrust. He also charges you a 20% restocking fee, so he fully expects product returns.

Folks, if trickle-down company culture is at play here, then Shane Ellison's customer service team is an indication that Ellison is laughing at everyone who purchases from him. And he can't take offense to people wondering that because he has to know how much his team offends people.

I have a chiropractor that is also a pilot and this company advertises in there paper they get monthly. Him and his pilot friends all take the Cardio FX and says it works like a charm. I didn't know but you cant't fly if you have even a slight high BP. It got it down where it needed. I did read a comment on the review about a girl that says his product gave her a stomach ache. Well Tumeric is good for you, Very good, everything he says is true, I have done my research. Although Tumeric is very bad for people that have diverticulitis, stomach issues that are sensitive. We got it from Protandim which my son did a drug overdose went in hospital, they were giving him gastritis med and hardly helped so I gave him this protandim with Tumeric and it immediately stopped his throwing up, so Tumeric can be a life saver. Although it affects some people different. Valarian root on the serotonin vitamin can give nightmares, but if you can take it, hes is right, its good stuff. I have researched for years and I know this guy knows his stuff, I am very smart when it comes to this stuff, this is my passion. I have not taken anything yet of his stuff, I just ordered and excited. Hope it works well for me, but regardless if it doesn't, this guy is very smart and would love to be a part of what he does, I have been looking off and on for a chemist to create good stuff for me to market, but I am very picky on what I would sell, I wouldn't want to sell anything that I wouldn't take. Everyone is affected differently by vitamins, synthetic is the worse. And the ambulance driver at one time said they get a lot of people in the ambulance from synthetic multi vitamins. Go figure!!

Well, I'm still on the fence regarding Shane in general, and most of his products. As an aging pilot with an interest in maintaining good (read: flyable) health I was intrigued when I came across him in an aviation magazine some time ago and have been following him every since.

I did try his $1.41 cleanse and found it effective, if not particularly pleasant. But then, he didn't pull any punches about that.

However, I just spent +/- $37 on a bottle of his Immune FX product that claims to knock out infections within a couple of days by taking 2 capsules twice a day. Welp, I'm on day 6, the bottle's almost empty, and I've still got a nasty cough and upper respiratory infection. It appears to have done exactly nothing. I'm reverting to my tried-and-true Vitamin C/Olive Leaf Extract combo, though by now the infection's probably about run its natural course.

I don't make a lot of money and most of his products are over $30, closer to $40. At that price I just can't afford 'em. I know he says once you buy them, some can be (like the Immune FX) no more than $5 a month, or $10 or $20. But I just blew over $37 on something that didn't work. I don't have the money for too many more experiments like that.

His hype reads well, he seems smart, and like many I'd far prefer to take something natural than any pharmaceutical product. But I dunno ... I'm getting kind of dubious, not to mention getting tired of his foul language. Maybe I'll try one more thing, maybe not. Jury's still out, but it's leaning ....

Very persuasive and emotional articles with no good evidence. Often any evidence they have has already been debunked and they completely ignore the counter-evidence. Extremely misleading quotes from professionals taken out of context and applied to arguments the exact opposite of what the quote originally supported. Very clever people. Don't trust them.

Actually, I have used and benefited from some of the products they sell are great. The arrogance and inflammatory behavior of their staff, not so much. I recently sent a note to them about frustrations with their service after receiving an auto-response that felt like a blow off. It was direct and expressed my serious disappointment with my service experience. Rather than concern for my disappointment, much less an apology or reaching out with an olive branch, I received the most defensive and inflammatory customer service response of my lifetime. Here are some actual quotes from their response:

"We get hammered with thousands of emails per day and we do our best to answer all of them, but we can't answer ALL of them at the same EXACT time or immediately. The autoresponse below helps answer some of the more common questions, to save us some time to handle some of the less common questions - Why don't you stop being lazy and try reading it?"

Pay particular attention to this part [the CSR is telling me I should have noted this section of the auto response I was sent]: To all others: If you send spam, hate mail or suffer from "The Whine Flu" and complain too much, you will be deleted from our customer database so that we can save time for our top fans who are actively living young.

At least give us a chance to answer an email - Christ! - you JUST sent your FIRST message 20 mins ago, before you followed up with this whining...

Try this BS with Amazon or EBay or General Motors or Home Depot or your local coffee shop - Do you buy coffee? - Do they provide you with SUPERIOR support on anything, whenever you want it, immediately, for FREE?"

After I replied to that unbelievable email, I received a second letter in which the service rep essentially told me the things I had stated were not true based on his search of their records (apparently not considering that a person might have had a name change, multiple emails and physical addresses, or experiences that happened before he began working for the company). He then ended the email with this: "We are a high-end, natural medicine company, for the select few who are able to make bigger investments into their health. Our customer service is second to none. If it's not good enough for you, then go buy milk thistle from Rite-Aid. Then send them a nasty email demanding they answer questions about their product that you bought and see how far you get. Then try it with Wal-Mart and see if you even get a response. Then try it with Lewis Labs. See how that goes. Try sending the same type of email to Jarrow Formulas - IF you can even find an email address to send a message to. Stop. Now. Last warning."

I don't need to "test drive" the customer service from other providers of high-end supplements... I order regularly from many and receive excellent responsiveness, information, answers and support. The nuance in their service is that you only get it if 1) you are a dedicated "fan", and, 2) you don't dare to challenge or disagree with them. You'll also have to be wiling to accept that you won't be given the recommended period of time to try out a product or risk not getting a refund if you're unhappy, paying high shipping rates unless you purchase $200 in product, or paying a 20% restocking fee, plus return shipping, if you return a product in the required 30 days.

I won't do business with a company that ends its emails with a "warning" for the customer to behave or risk being deleted from their data-base, much less one that calls me lazy, whiners, and tells me the things I say are not true. If you are a "good customer" who is ready to give your supplement supplier free reign to consider themselves perfect and you a disposable commodity, this could be the company for you. But if you wish to be treated with respect, shop someplace else.