The Outdoor Exchange Reviews

The Outdoor Exchange
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About The Outdoor Exchange

The Outdoor Exchange, found online at UseTheOX.com, is a new type of outdoor equipment rental service which offers people the chance to "experience adventures" without the expense of purchasing all the equipment.

The website says this company was started when a group of friends wanted to take a fly fishing trip, but realized the gear alone would cost them more than $700. This inspired them to start a company that would give people the chance to have all the outdoor experiences they wanted without the major expense.

How Does It Work?

To begin renting equipment, people must purchase a year long subscription to their service. Once you have done that, their website says that members will have unlimited lending opportunities throughout the year. 

Their company currently rents kayaks, canoes, tents and other camping gear, bikes, bouncy houses, and much more. The website says that as their membership grows, so will their catalog of equipment, and they promise that they pay close attention to new sports and activities so they can provide equipment for new activities as well. 

Most of their gear can shipped to different locations within the continental United States, but some items are not shippable and currently their only warehouse is located in New Jersey, though they plan on expanding soon. 

Cost/Price Plans

They offer three different membership options, which range from $100 per year to $250 per year, depending on how often you feel you'll be renting equipment and which membership features you would prefer.  

In addition, they currently offer customers a flat rate shipping option of $20 per order, which includes return shipping, or for $99 per year members can get free round trip shipping.    

Refund Policy

This website does not detail any Refund or Guarantee Policies, but potential members who are worried they may be unhappy with a subscription to this service can follow them on Facebook and take advantage of their promotional periods. These promotions allow non-members to rent equipment in order to try out their service for themselves.   

Customer Service Contact Info

Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at (347) 947-2271 or by submitting them directly to their website through the Contact Us link. 

Reputation

The Outdoor Exchange rental business is actually very new, so there are not many user reviews available concerning their services at this time. 

Competitors and Alternatives?

There are many local companies and services that rent these kinds of outdoor equipment to local customers, but not many that offer these types of services nationwide.     

If you have experience with this company or their products, please leave The Outdoor Exchange reviews below.

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