The Candy Strand Reviews
About The Candy Strand
TheCandyStrand.com is the online home of The Candy Strand, an online retailer of women’s swimsuits and swimsuit related accessories which is located in Southern California and promises that all their suits are Made in America.
How Does It Work?
According to their website, The Candy Strand is a line of women’s swimsuits created by two women from Southern California who wanted to make attractive swimsuits that are also modest and appropriate for everyone from teens to mothers.
They also wanted their swimwear to be as functional and comfortable as possible, so they designed all their swimwear to be reversible and cut for the most range of function, from simple sunning to water sports like surfing.
Because their swimsuits are reversible, however, customers must be aware that they made need to purchase additional pieces for their tops, depending on their needs. Customers who look for extra lift in their tops will want to purchase their “Uppers” while users who want additional coverage and modesty in their tops will want to purchase their silicone pads called “Lowers.”
Customers are welcome to come to their website and search for a specific product using their search feature or to look at their featured products which will change depending on the season. People are also welcome to look through their inventory of products by category, including Home, Tops, Bottoms, Basics, Accessories, and more.
Because this company offers a wide range of products, there is no real way to quote a static or specific price range, especially because prices will fluctuate as sales and promotions take place. It does appear, however, that both their tops and bottoms are priced around $20 each, making the average full suit from this website priced around $40.
Though this company does sell swimwear, which is often a difficult product to return to a retailer, they do offer a Return Policy for their customers, saying that customers have 14 days in which to return their item, though the website is unclear if this 14 day period will be dated from the date of purchase or from the date of delivery.
Customers who are returning their purchases will need to first contact their Customer Service team by email to initiate the return. When you send the product back, you will need to either include your original sales receipt or write your order number down and include it with your return.
Customers must also indicate whether or not they would like to return or exchange their product. Customers who choose to return their purchase will be given a refund in the form of a Candy Strand gift card in the amount of the purchase cost.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at 949-415-8011, by email at [email protected], or by submitting them directly to their website through their Customer Us link.
Unfortunately there are not many reviews of this company or their products available at this time, though the few that are available are pretty positive and show an appreciation for their suits and suit design.
That being said, this website has a small selection of swimsuits and doesn’t really offer a Refund Policy, instead giving their customers a tight turnaround time in which to return their purchase for a Store Credit.
The Store Credit is frustrating because if one type of Candy Strand swimsuit does not work for you, it’s unlikely that you will find another style that does, since all the suits follow a similar pattern.
That being said, their swimsuits are affordable, so if you believe that their products might fit your needs, it seems like they may be worth a try.
Competitors and Alternatives?
Certainly there are many, many different online retailers that sell women’s swimwear, depending on the type of swimwear you are looking for and the type of budget you will be working with.
If you have experience with this company or their products, please leave your The Candy Strand reviews below.