The Art of Shaving Reviews

The Art of Shaving
Based on 4  Reviews



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About The Art of Shaving

The Art of Shaving is a company dedicated to making luxury, high quality shaving products for men, everything ranging from razors to shave cream, accessories, and full shaving kits. 

How Does It Work?

Just like any other online boutique, you can go to their website and search all of their products by category, from Brushes, Razors, Shave Sets, Kits & Gifts, Grooming Products, and Travel Products. 

Products are single purchases, not monthly or enrollment purchases so you will need to continue buying products as needed. 

Cost/Price Plans

As their products are intended to be both high end and technologically advanced, they will be far more expensive than traditional shave products you purchase at your local drugstore. Shave kits will be in excess of two hundred dollars, and oils and creams will be between $25.00 and $50.00. 

Refund Policy

There is no overarching Refund Policy offered by this company, but if you feel dissatisfied with their products for any reason, you are encouraged to contact Customer Service to see what can be done.

If you do have a reason to return your product and seek a refund, you will need to follow a particular return procedure and understand that each refund will be dealt with on a case by case basis.

Customer Service Contact Info

Customers looking to contact their Customer Service team can do so by phone at 800-493-2212, by traditional mail at 505 Millennium Drive Allen, Texas 75013, or by submitting any of your questions, concerns, or complaints to their website. 

Reputation

The Art of Shaving products actually have really great reviews from users who seem very happy with what they have to offer. 

Is It Safe?

There are no safety complaints related to this company or product at this time.  

Competitors and Alternatives?

The hair removal and shaving industry is actually a very competitive market, with lots of other companies like Dollar Shave Club, Harry's Razors, Shave Mob, Dorco, and more, though most of these companies are focused on affordable products rather than high end luxury products.  

If you have experience with this company or their products, please leave The Art of Shaving reviews below.

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4 ‘The Art of Shaving’ Reviews
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1 Review

Customer Support Stinks



May23, 2019

My Fusion5 handle no longer will no longer properly attach or reject the Fusion5 blades. This $175 razor apparently uses a 10 cent plastic mechanism to hold the blade on the handle and if this plastic part fails AOS only offers to give you a 25% discount on a new razor. It would be more appropriate for them to send me the parts for the attach / release mechanism so I can fix my existing razor. I even bought a new Fusion5 razor to see if I could remove the mechanism without damaging it. So far I haven't figured out how to do that.

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1 Review

Terrible customer service



January7, 2019

I bought my husband a razor and stand online that did not fit together. He decided he didn’t want either, so I went to return in their Scottsdale store. I had been in the previous week to ask about the correct stand and the guys working just said they didn’t think they had one in the store. Not real helpful. The gal who was working on Saturday afternoon had a horrible attitude and was super unpleasant to deal with. Their return policy is difficult; I had to call customer service and they were very rude and bossy at me. It was shocking. Whoever does the hiring at the Scottsdale store doesn’t know much about customer service. Or maybe it’s a corporate culture thing. I’ll never spend my money here.
Royal Shave has the same products for much cheaper, with good reviews.

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1 Review

Worst customer service ever! Do not order!



July9, 2018

This company totally screwed me.
I ordered a birthday gift and paid for overnight shipping so it would get there on time. Two days later, I received an email from them saying that my order has been canceled. No reason was given. It’s stated that I could reply to the email or call if I had questions. I replied to the email and received no response so I called the number and got a recording saying that no one was available to help me and to call back later even though it was well within their stated hours of operation.
So they canceled my order, gave me no reason, and no way of correcting their huge mistake. Completely unprofessional !

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1 Review

Beware of purchasing gift cards:



December30, 2014

Beware of purchasing gift cards:
Very disappointed in The Art of Shaving customer care. 1. Massachusetts does not have a spa to use the gift card... 2. I wanted to purchase a product from their on line catalog and I had received a gift card to purchase that item. I was shocked to find out you cannot use the gift card for on line purchases. I wasted way to much time trying to purchase an item I couldn't purchase and disturbed the company didn't disclose that information.

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