TestingTime.com is the online home of TestingTime, a company that says they recruit test takers for usability tests, focus groups, interviews, surveys, and more, so that you don’t have to.
How Does It Work?
According to their website, when organizations are conducting research, they can often spend more time on recruiting and scheduling testing participants than on the actual testing itself. And as time goes on, researchers will discover that it can be very difficult to find test users outside of your personal network of friends, colleagues, or existing customers.
But TestingTime.com says that they already have more than 100,000 potential test subjects registered in their database, and these users represent a broad cross-section of people of all ages and with a huge range of backgrounds and interests. They also say that their database is growing each moment.
It takes less than five minutes to book your test participants on their website and you can conduct your test within 48 hours. They let customers choose their participants using standard criteria like Age, Gender, and Devices, as well as matching up to five free text criteria like “must own a car.”
This website also says that they coordinate all appointments between you and their participants, and if someone is a “no-show” then they will do their best to find you a replacement. Finally, they also promise that they track each test user to ensure that you will not get scheduled with the same tester twice.
This company says that they charge their customers 30 euros per test participant and that qualitative research requires between five and seven participants. They also offer quick validations where they customers can order a minimum of three participants.
If you are a customer that is conducting a large scale study that will require a significant volume of participants, this website does provide their customers with a way to purchase pre-paid packages that will give their customers overall discounts of between 3% and 15%.
Because this company is offering a very specific type of service, it does not appear that they offer any kind of a standard or traditional Refund Policy at this time. Customers who are considering using this service for their testing needs will want to speak to a company representative to see what kinds of policies they have in place for customers who need to back out or cancel their testing for various circumstances.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by phone at +41 (0) 44 560 99 15 or by email at [email protected]
Most of the reviews of this company are given from the point of view of the testers, not the customers who are arranging tests. But the reviews of this company from testers all appear to be very positive in nature. These customers are saying that TestingTime.com sends their members test opportunities on a regular basis and is trustworthy when it comes to paying their participants.
Competitors and Alternatives?
This company operates in Europe at this time, but there are other, similar companies which operate in the United States or other countries. Customers will need to search for alternatives depending on where they live and the type of testing they are hoping to conduct.
If you have experience with this company or their products, please leave your TestingTime.com reviews below.