Tentrr Reviews

Tentrr
Based on 4  Reviews



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About Tentrr

Tentrr.com is the online home of Tentrr, a company who says that they have redefined camping by providing people with the ability to camp on some of the country’s most beautiful pieces of privately owned land. 

How Does It Work?

As most people know, the majority of official campsites in the country are areas where people are given a specific parcel of land on which to camp, often very near to other campers or outdoor activities. There are also places that allow campers the opportunity to hike in and choose their own campgrounds, but these areas are generally intended for experienced campers that own a large selection of equipment and are very familiar with all the different skills required for backcountry camping. 

Tentrr was created in order to take the hassle out of backcountry style camping while still giving people the special outdoors camping experience that is difficult to find on large scale public campgrounds. To do this they partnered with private landowners who were willing to rent out their beautiful lands to campers who maybe weren’t the most experienced. 

To provide the best possible experience for campers, Tentrr actually provides a fully equipped campsite on the private land that is rented, which includes a wooden tent deck, a 10’x12’ canvas wall tent with an inflatable queen-sized camp cot, two Adirondack chairs, fire pit, campfire grill, and much more to provide people with everything they need to provide for themselves during the time they are camping. 

Currently this service is only available in the state of New York because it is so new and still getting started, but they are currently expanding throughout the New England area and the mid-Atlantic states. Customers who are interested in more information can sign up for their newsletter to know when their expansion areas are available.  

Cost/Price Plans

At this time, CampKeepers – the landowners – are responsible for setting the nightly rate they expect campers to pay for their campsites. Some CampKeepers will also offer their campers special Add-Ons which will be exclusive only to their lands and campsite and which can be selected by the campers and added to the overall reservation cost.  

Refund Policy

The website says that any confirmed reservation may be cancelled prior to 72 hours before your official check-in time without penalty. Any customers who cancels less than 72 hours before their check-in time will only be eligible for 50% of the total cost. 

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by submitting them directly to their website using the Support link at the bottom of their page. 

Reputation

While this service is still so new and still limited to New York there are not many reviews of this service who have successfully used it for a camping experience, but there are a variety of reviews from travel blogs and websites, all of which are very positive about this website is attempting to do and what they offer their users. As this service expands and becomes more widely accessible, more information will become available for curious and prospective campers. 

Competitors and Alternatives?

If you are happy camping at a traditional campground, National, State, or Regional park, there are many other websites that will help you find available campsites as well as pricing and reservation information. If you are looking for the availability to camp on private land, there are other websites like HipCamp.com that will be able to assist.

If you have experience with this company or their products, please leave your Tentrr reviews below.

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4 ‘Tentrr’ Reviews
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1 Review

Terrible communication with no follow through...or follow up...sad :(



July1, 2019

I wanted to LOVE Tentrr and was super excited to work with them this year as a camp-keeper. Sadly my excitement turned to discouragement and now I want nothing to do with them... One can only be told the same story with the same apologies so many times before becoming suspicious...

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1 Review

starting to feel like a scam



June19, 2019

Started getting ready for a Tentrr platform to be set up on our land last Summer. When it got into the end of Fall, it was to late and tourist season was coming to an end soon. This spring I reconnected with Tentrr to get it ready for a setup for this spring/summer. The rep from Tentrr said my package was being shipped and would be delivered by their contractor. They said it would be delivered by UPS tractor/trailer. I told them that there was no way they were going to be able to drive a 18 wheel tractor/trailer to our campsite. We live on a very small private dirt road. They insisted that the contractor would deliver it to our campsite. I said, ok let's see what happens. The tractor/trailer driver had to back down a paved road for a couple of miles as they are told they can't turn around in driveways. So he barely gets it out of his truck and it is planted on the side of the road. It won't fit in my trailer or pickup truck, so had to tear it down piece by piece and load it up and drive it to my campsite by myself. It took the better part of a day to get it all moved. So there it sits next to our campsite getting rained on for the past two weeks. The company has not answered my emails and doesn't return phone calls. I am about to report them to the Better Business Bureau, for what good that would do.

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July 01, 2019

I am curious...Did you hear back from them? I had been having a VERY similar issue and finally gave up on them. I want nothing to do with Tentrr...they ignore phone calls and emails.

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Very unorganized company



May23, 2017

I received a postcard in the mail, offering us an opportunity to pay $1,500 to join the network. A "scout" was to come to our property to approve. The first one didn't show. After some emails, a second one did, indicated I'd hear back in a 2 weeks. It has been 2 months and now no response by email.

It seems like a bunch of kids are trying to run a company. They aren't doing it well.

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1 Review

Terrible website. This service is NOT ready.



October24, 2016

Wasted 15 minutes of my time before I figured out that the reason I could not find a way to search other locations is because this service is only implemented for New York state at this time. Even if that is what I wanted, the screen objects bleed into each other and generally don't work right yet on this website. Tentrr, you launched your advertising waaay too soon on this. All you did was tick me off.

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