TeaBox.com is the online home of TeaBox, a new and innovative company that wants to provide people with access to some of the highest quality teas from around the world for their enjoyment.
How Does It Work?
The TeaBox.com website wants their customers to understand why it is that their teas are different from those that can be found at the grocery store or even at specialty tea stores. The problem is the traditional tea route, which involves so many different middlemen that it can often take between six and eight months to reach the consumer.
The creators of TeaBox had a problem with this, because quality tea thrives on freshness. The longer it takes to get your tea to you, the staler it becomes, making it difficult for even the highest quality teas to reach their potential.
To solve this problem, they did away with the majority of the middlemen that process the tea, cutting their supply chain from the traditional five steps to just two. Having only two steps in the supply chain results in a much higher quality of tea for a much more affordable price.
For the real tea enthusiast, this company also offers their customers an option for a monthly tea box subscription. Interested customers can take their tea quiz, where a high tech algorithm will be applied to find the best teas to suit your personal palette. Your first box will be shipped right away, and you can expect a new box each month.
Since this company carries so many different kinds of tea, as well as tea products, there is a wide variety of prices that customers will find on this website. Products vary so widely, customers will find options as affordably priced as $10.00 to other options that are upwards of $300.00. All prices are clearly displayed before you will make your purchase choices.
Their monthly subscription box plan is priced dependent on the amount of tea you would like to receive each month. 80 mg, which is good for 30-40 cups, is priced at $19.99 each month; 150 mg, which is good for 60-75 cups, is priced at $29.99 per month; and 300 mg, which is good for 120-150 cups, is priced at $39.99 per month.
The website offers very little information in the way of Refunds and Returns. They do say clearly that products which are defective can be returned for a full refund, including a refund of any standard delivery charges. They are also clear that they will not refund any products that have been opened or used. Regardless of why you wish to return your purchase, customers should always begin by contacting their Customer Service team.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at +91-9733061444, by email at [email protected], or by submitting them directly to their website through their Contact Us link at the bottom of the page.
This company appears to have very positive reviews from their customers, especially customers who are clearly tea lovers and appear to have a lot of experience in evaluating different tea types and tea companies.
Customers who are not sure if they want to commit to their monthly tea box should begin by ordering individual teas on their own, to try the quality and see the difference for themselves.
Competitors and Alternatives?
There are many other specialty tea stores around the country depending on where you live, though the website says that they are prone to many of the same quality issues that exist with traditionally sourced tea. This company is one of the few that claims a special process which ensures a higher quality of tea.
If you have experience with this company or their products, please leave your TeaBox.com reviews below.