Svbscription, found online at Svbscription.com, is a new company that describes itself as a luxury delivery service that will match their members with a personal shopper that will meet all their lifestyle needs.
How Does It Work?
According to their website, the goal of Svbscription is provide “luxury at your fingertips,” by providing people with a New York City based personal shopping who will provide you with hand-picked clothing, accessories, homewares, and rare objects.
Similar to an online personal clothing stylist that will discuss with you your personal style and provide you with a monthly box of clothing items, the goal of Svbcription is to expand the online personal shopper experience to all kinds of items to help their members fit all their style needs.
Within 24 hours of taking your member profile, you will be matched with your personal shopper and connect with them via phone or email to discuss the types of products you would like included in your delivery. After you receive your box, you get to choose the items you would like to keep and return the rest within 10 days of delivery.
In addition to selecting items for a monthly box that will help you expand and grow your lifestyle, you can also contact your shopper throughout the month when you need specific items.
Unfortunately at this time Svbscription memberships are not open to the public. Because this service is so new, they are slowly rolling out their membership opportunities. At this time, they ask that prospective customers simply add their name to their waiting list, and they will contact you when new spots open up.
However, the website does say that their memberships will begin at $199 for annual service and will include free shipping, free credit, and premium service all year long.
The website says that they allow their members a 48 hour “cooling off period” in which to decide that they do not, in fact, want to be a Svbscription member to cancel their membership for a full refund of the annual fee. No refunds will be possible after this time period, so they ask prospective members to consider membership carefully before signing up.
As for the items you order from your personal shopper outside of the boxes they prepare for you, returns and refunds are not possible unless the item you receive is damaged or defective. If this is the case, they ask that you contact Customer Service as soon as possible so they can arrange an exchange of your items at no charge to you.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 646-469-6843 or by email at [email protected] for general inquiries or at [email protected] for issues experienced by active members.
As mentioned above, this service is still so new there are very, very few reviews available for it at this time, and those that are available appear to be for their Limited Edition seasonal boxes.
Without a doubt, it appears that the quality of items included in these boxes is extremely high, falling into the luxury category as promised by the Svbscription team. These Limited Edition boxes are also easily priced at over $500, however, so this is to be expected.
There doesn’t appear to be any reviews for their monthly service at this time, but the few reviews that are available are very clear that they feel this service is best suited to “the person who has everything” and is interested in having someone else do their shopping for them.
Competitors and Alternatives?
There are many other monthly box services for high quality home goods and for clothing chosen by personal stylist, as well as many different delivery services that will provide delivery services to customers for odd items throughout the month, but as a luxury delivery service that does it all, Svbscription appears to be unique at this point in time.
If you have experience with this company or their products, please leave your Svbscription reviews below.