Support.com is a company which describes themselves as a leading provider of cloud based services and software which are designed with a goal of enhancing their clients’ customer’s experience with technology.
This company makes technology services programs for brands working in communications, retail, technology, and more, all with the goal of helping their partner companies create new revenue streams and help them improve their customer relationships.
According to their website, all of their technology offerings are intended to maximize a company’s profits while at the same time giving customers a positive experience which will deepen their relationships with the company.
Support.com also says that they cover their partner companies needs in a variety of ways, whether they need actual onsite premium technology services or if they prefer to have access to remote technology services, this company offers all kinds of technology solutions.
These services range from those aimed at the consumer, such as computer and mobile device set up, virus removal, and wireless network set up. A popular example of their offerings is the ARO Registry Cleaner, a software program available for download which claims to improve the performance of your home computer.
They also provide services for small businesses that include workstation set-up and support, network support, and proactive server monitoring and maintenance. Larger corporations, however, will have to contact Support.com directly to discuss their needs and how they might be met.
In addition, for people who may be interested Support.com actually also has a workforce of home based, telecommuting employees who maintain their customer call centers throughout the United States and Canada.
Employees who make it through the probationary period as a telecommuting call center associate will be eligible for both medical insurance and life insurance, retirement plans, paid holidays and paid time off, and even educational reimbursement if you qualify.
If you have any experience with this company, please leave your Support.com reviews below.