Study.com is a new online distance educational website that promises to help students throughout their entire educational journey, from high school to college into their chosen career and beyond.
How Does It Work?
According to their website, the United States claims that they believe education is a right for everyone and that it is “the key to the promise of upward mobility.” But unfortunately the reality is that many schools are overloaded and understaffed, and the high cost of college education has put a very real financial limitation on what many people can achieve.
To make the promise of education more of a reality, Study.com helps students from high school through college, with earning better grades by giving students what they need to prepare for exams, reducing college costs by providing online courses that will transfer to university credit, and making better college and career decisions by providing expert guidance and more than 50,000 information articles on degree and career options.
Currently Study.com works with more than 15 million students per month and offers more than 10,000 “fun and engaging lessons” in almost any area of study that you would need. The lessons are designed to be short and concise, with lots of examples to help their students understand the material quickly.
This website currently offers three different plans for their students. The first is their Basic Edition, which is priced at $49.99 per month and provides unlimited access to all video lessons, lesson transcripts, and tech support.
The Premium Edition is priced at $99.99 per month and includes all the features of the Basic Edition plus practice quizzes and tests, tools for tracking your progress, personalized coaching, access to instructors, and certificates of completion.
Finally the website also offers a College Accelerator plan, which is priced at $199.99 per month and includes everything in the Premium Edition plus the ability to earn college credit, take two exams per month, and finish all your official exams remotely.
This company does not offer a traditional Refund Policy because they offer all their customers a five day free trial of their services, as well as no obligation of their customers to enroll in their service nor after they are enrolled are they locked into any long term contracts.
Customers will pay for their services on a month-to-month basis with the ability to cancel their plan whenever they choose, as well as the ability to either upgrade or downgrade their plan as their needs change.
Since this company works hard to be so accommodating to their members it is unlikely that they will offer refunds, however if you experience any technical difficulties that interrupt your abilities to take advantage of their membership, you must contact their Support team as soon as possible so they can handle the issue right away or provide you with any alternatives or solutions.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-266-4919 or by submitting them directly to their website through their Contact Support link.
Study.com was previously known as Education Portal and seemed to be fairly well liked and well respected under that name. They changed to Study.com once they expanded their offerings and partnered with some additional colleges and universities.
This company still appears to be well respected within the online educational community, but as far as their certificates of completion and transfer credits are concerned, students should always check with their university administration or their employer to make sure that the credits you receive from this website will be accepted before you enroll and spend your money.
Competitors and Alternatives?
There are many other online programs which may work as a supplement to an existing degree program that students are a part of, including courses you may find at the Khan Academy, Coursera, Memrise, Skillshare, and many others.
If you have any experience with this company or their products, please leave your Study.com reviews below.
14 ‘Study.com’ Reviews
I have never written a bad review, even though there have been many times that I swore I would after finding myself disappointed with a company's service. This time I feel it would be irresponsible of me not to speak up:
One of the worst experiences. I would not recommend this company, in fact I would strongly discourage anyone (and have) from using this as a resource. The billing is a huge SCAM!!! Fraudulent charges have been made to my credit card account for 6 months. I signed up for the trial period and cancelled immediately after watching one of their videos. The video itself was actually really great, but I cancelled because I felt I could get the same information elsewhere on the internet for free. I received a confirmation email stating that I did in fact cancel, that was in May 2018. I am currently still being charged the $39.99 membership fee.
It has been a nightmare trying to get a straight answer or even get someone on the phone to help. The last email I received (1/18/19) confirmed for the fourth time that my account has been cancelled; I still have not seen a dime and THEY CHARGED ME AGAIN THIS MONTH!!!!!! I have recently filed a complaint directly with my bank and hopefully they will have more luck resolving this matter.
With there being so many educational websites/resources online (many of which are even FREE!), it is not worth the trouble.
THE CONTENT IS OKAY.
I WAS SUPPOSED TO GET A FREE TRIAL AND THEY CHARGED ME $59.99 even though I canceled before the stated deadline. I sent out an email bc there is NO OTHER WAY TO CONTACT THEM, and have not heard a response nor a refund.
I am completing a NBCT Science course which contains biology, chemistry and physics content. I sure hope the biology and chemistry content is correct, because the only thing I know for sure is that the physics portions of the course absolutely suck. They don't seem to have ANY quality control. Pretty much every lecture contains at least one gross error, and on most 5-question quizzes 1-2 questions are completely wrong.
I was Begging to like this place, so much that I was about to fully recommend it to all of my friends, but the helpers are so virtually fresh, holy crap, I remember when I asked them a science question and guess what? they fully copied an article from the internet that I saw before seeking help from study.com Even though the videos may seem pretty basic, they're better at explaining things better than helpers there.