About Stream Energy
Stream Energy, found online at MyStream.com, is a company who says they work hard to offer their customers services they need at affordable prices through their direct selling network.
How Does It Work?
Stream Energy was established in 2005 with the goal of providing people with important, necessary services including energy, mobile, and identity theft protection at affordable prices, and one way they discovered to keep their costs low enough to be attractive to their customers was by selling through services through a direct selling network.
This means that Stream Energy does not hire huge departments of in-house employees to sell products or memberships to their customers. Instead, they give their existing customers incentives for referring and enrolling new customers, like the ability to refer enough members to earn their own monthly service for free.
Then, if a customer chooses, they can decide to actually become a Stream Energy representative, where you will receive your own website that will help you inform prospective customers about their services, or about signing up as another Stream Associate.
The Stream website provides a general overview of their Compensation Plan, saying that every time you enroll a new customer you will be paid Quick Start Bonuses, and each time you help a sponsored Associate enroll a new customer you will earn Business Builder Bonuses.
Once you meet certain requirements, you can reach different levels of leadership positions which offer new Leadership Bonuses for customer enrollment, Associate enrollment, and more.
The website also offers that there is never any limit to what an Associate can earn with Stream Energy. Technically customers can earn an unlimited amount each month, making this opportunity an excellent way to earn a second income, especially since the company has recently gone national.
Customers can speak to one of their Associates or refer to the website of the specific service they are interested in between Energy, Mobile, Protection, to find the monthly costs associated with their service in their residential area.
With their Associate opportunity, the website is quick to point out that while other direct selling and MLM opportunities tend to require initial startup capital and investments, as well as the cost of maintaining inventory in order to represent their company, Stream Energy doesn’t require any of that. As long as you are one of their customers, you are ready to receive your website and become an Associate.
Since this company offers monthly services that generally require contracts of varying lengths, they are very unlikely to offer a standard Refund Policy. Individuals may encounter circumstances that they believe justifies a pro-rata refund or a credit to their account, but they should contact their Support Team to discuss this on a case-by-case basis.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by using the Contact link on their webpage and then choosing the department who’s Support Team they need to speak with – Energy, Mobile, or Protect. You can also simply submit them directly to their website through the Contact page as well.
Unfortunately there are some fairly serious issues with Stream Energy that don’t yet seem to have been resolved. To begin with, there are a number of customers who have reported signing up for their services under a specific promotional price, only to have that promotional price revoked for some vague or confusing reason and to find themselves with service at a much more expensive monthly price than they wanted.
Then there is the face that a Texas law firm has sued Stream Energy for their direct selling opportunity, calling it a pyramid scheme that only benefits the people at the very top of the pyramid. The lawsuit apparently launched a RICO investigation into Stream Energy which has not yet been concluded.
That being said, these claims were made when Stream Energy was just a local, regional service and they have since launched into the national market. It is unclear if this move signals a favorable outcome of the investigation or not.
Competitors and Alternatives?
There are many other companies that offer direct selling opportunities of energy, though most of these companies focus on selling solar panels for your home, and there are other opportunities for selling mobile service, the most famous of which might be Solavei or TelexFree.com.
If you have experience with this company or their products, please leave your Stream Energy reviews below.