StoresOnline is a company that claims to offer a full ecommerce business training and support to customers. They host nationwide introductory seminars in which they present folks with the idea of having their own profitable online store front business.
In their presentation StoresOnline reps go through various aspects of running a business online. They touch on topics such as internet marketing, search engine optimization, and website links.
These seminars are a platform for the company to explain their business and introduce you to the variety of services that their platform provides.
What they are selling is an all in one ecommerce solution that is designed to get you from zero to a fully functioning online business.
Through their website platform you will have access to
Ecommerce features like promotions and coupons to help boost sales.
SEO - By ranking higher in the search engines you will increase the exposure of your online store.
Product Variations - This feature allows you to include a variety of products and be able to list all of their subsets for a full robust sales experince.
Tax and Ordering Rules - Their system guides you through setting up pricing and prepares you for tax issues.
Gift Cards - Fully functional gift cards allow you to increase sales and further promote your company.
They also offer 24/7 support and custom programming.
You can reach a representative at [email protected] or by phone at 602-357-5936.
Over their years in business StoresOnline has accumulated an enormous amount of complaints. Issues include unfulfilled refund requests, poor customer service, and exaggerated profit claims.
Recently, StoresOnline has taken a step to restore its reputation. They have worked with a popular online complaint website to publicly resolve long standing complaints. It's not clear if these actions are sincere or just an effort to regain lost revenue from a growing negative reputation.
Competitors and Alternatives:
40 ‘StoresOnline’ Reviews
I bought their premium package because they said I could create websites for other customers and host them them on other websites for my customers. After I created my first website they told me there is no way to get the code out to be put on any other hosting site. They Lied, so I can not create websites for other customers. You want to see how fraud they are? Look on their website right now. It say 24/7 customer service. Look there is no information on how to get 24/7 customer service and I am a current customer. They event took away the ability to online chat with someone to correct website problems. Worst company!
I lost over $10,000.00 and ended up getting a $900.00 refund from The Tax Credit Store that I had understood was a necessity to buy their program or I could chance having the USA Federal Gov't come after me. 5 years later i had made about $500.00 max. I had good service, but each support person would change what the last support person had said to do. in the end i gave up.
My first husband and I got ripped off in 2009. We even had it financed with them but, never did anything with it. My first husband died. I told them I wasn't interested and sent all their materials back. We never sold anything online. I was told to send them a copy of my first husband's death certificate. I thought everything was straightened out until today. Now I got somebody breathing down my neck for $6,000.
I was scam in 2004,I cannot understand how they are still getting away with it
Spent over $14,000. for StoresOnLine, PMI & the Tax
Club. Tried to get a refund, could only get minimal amount back from the Tax Club. When speaking with company reps by phone, they were rude which made me give up calling. The toll free # when called I never got hold of anyone. The # which would cost money I would get hold of a rep. I didn't use any of the products. I wish I had never heard of them & had not attended workshop. Live & learn, nothing is as simple as they make it look, especially if it is for an investment of lots of money.
I'm not a company shill. I've seen what you all are saying. I went to the sales pitch and I agree that it was aggressive and perhaps it glossed over the incredible complexities of doing an eCommerce website, or 10 of them or whatever the package you bought included. But I've also heard outright lies. One reviewer elsewhere seemed to think that website hosting and domain name management ought to have been 'included' in the hefty price tag. He said their hosting was $40. Their hosting is $29.95 a month, and hasn't increased in the 5 years I've been a customer. Check other places. No one in the world is going to host your site forever for one buy-in price. And the domain name management ... how many domains will you want all feeding to your site? Their domain management is totally comparable with everyone else in the industry. But since its totally variable, you pay additionally for this service.
I agree that it was expensive up front. We made payments for a number of years, and put one web site up as a basic test site, and then for the last 3 years, we've been working to re-create our consultant designed website on the SOL platform. The delays have been all due to me. But at one point I did shop around. I read your reviews and heard that I could get the same or better for cheap. I tried GoDaddy first. I hooked up for their free site trial and started building a site. Then it came time to add products. I have about 50,000 products. The method GoDaddy offered was to sit at a terminal and type them all in one at a time. With StoresOnLine I can upload an .xml file in less than 20 minutes. And all the images for the products can be FTP's in minutes too.
I can't begin to tell you how robust and deep their site builder is. And this is a two edged sword. With all of the capabilities the site builder has, its no easy task to master it. Maybe they do oversell the simplicity of use, but the amazing levels of control are more than worth it.
Over and over again I hear that someone tried SOL and failed. What were they selling? How did they do market research? How deep was their competition? Was their idea one that would ever really work? Over and over I see those failures of the buyer blamed on SOL.
Today I had a problem as I'm getting ready to launch my main website. I used their chat help system but the helper needed to refer me to the phone help system. Yes I've waited for an hour on that line, but today I waited less than 10 minutes. The helper didn't ever mention upselling me in any way. He worked with me efficiently and quickly solved all of my problems, explaining more about the capabilities of the system as we went. I'll be launching this site in a few days, and sink or swim ... I do know who's helped me, and gives me the robust tools I need to try to follow my dream.
My husband and I believed these people to be honest so we used credit cards and our life savings. in the amount of $31,000.00 so what can a person do? We are in our late 60's....
I was inexperience and naive I Spent almost $30,000 between storesonline PMI luckily I drew the line at the Tax Club. I did get one website going which of course failed. because it was not cost effective to mantaine. I really think that those people are dishonest and deceiving people. I am terribly a shamed that I was duped by them.
The thing that is most disturbing that they are still allowed to come into our country to spin there web of deception an lies. As they say in one of their conference "It is like shooting fish in a barrel. All I can say to my fellow seekers be weary.
Total and utter rip off. This company should be closed down. I've lost £1000s dollars due to super-inflated prices they charge for a rubbish service you can get anywhere else either free or for a couple hundred dollars. DO NOT GO NEAR STORES ONLINE. They also use very aggressive selling tactics and marketing, in fact I would go as far as to say they bully people in to buying what are below average products. I repeat: DO NOT GO NEAR STORES ONLINE.
I been with stores online for over 10 years, and without a doubt i'm sure that all the people crying that they got ripped off is because they don't want to learn how to built a website and they just want to complain, I took me a while to be able to launch my website successfully but I have 100% control of my websites and customer service is there all the time,
Few months ago I bought a website on godaddy and after working on the website for a while (about 2 months) I published it and after few days I did not like the way the site looked, I went to godaddy change the font and to my surprise EVERYTHING!!!!!!! got erased... Houchh!!!! the funny part is that before I change the font it asked me, are you sure you want to change the font? you will lose everything!!! and I said to myself it cannot be, how *&&^@%#@*(#$^ crazy will be if everything gets lost because of this simple change, well it did, I call godaddy and there was nothing they could or I do to get the site back on, even with the old font, I cancel godaddy right away, People word of advice, if you don't want to put the time and effort to learn how to build and manage your site, don't buy a licence, hire a web developer that will do the work for you, but at the end is going to cost you and you will be after him/her to do changes on your site.