About Stitch Fix Men
Stitch Fix Men, found online at StitchFix.com, is a new monthly shopping service designed to help men build their wardrobe with personalized clothing deliveries each and every month.
How Does It Work?
According to their website, Stitch Fix Men is “an exclusive and diverse men’s apparel subscription service” which uses special technology in order to personally cater a clothing delivery to your home with clothing that matches your style preferences, sizes, and personality.
To get started, all you have to do is complete your style profile by answering basic questions about the type of clothing you like, your measurements, and the type of items you would most like to receive each month.
When your Fix arrives, there will be five included items, an assortment of shirts, pants, and accessories, if you choose. Customers will then have three to four days, depending on the day of the week your Fix arrives, to try on the clothes and determine which items you will keep and which you will return.
Once you have selected your items, you will go to your Stitch Fix account and fill out a questionnaire providing reasons why you kept the items you kept and returned the items you returned, so that your personal stylist is able to improve upon their choices for you each and every month.
Stitch Fix Men charges a $20 “Styling Fee” each month you use their service. This fee is compensation for the time and effort of the personal stylist that chose your box’s items that month, and will be charged even if you return every item in your box. If you do choose to keep any items from your box, this Styling Fee will be treated as a $20 credit that is placed toward your purchase.
The items of your box will be accompanied by an invoice that explains the price of each individual piece so you can add up your own personal total for the items you choose to keep. This invoice also shows you the price of the box if you choose to keep all five items, receive your 25% discount, and subtract the $20 styling fee.
This company does not provide any refunds at this time, unless they were responsible for a mistake being made on your service and they were unable to fix it in a reasonable amount of time. But because this company allows customers to return all clothing that they do not want or need and to skip months for delivery whenever they choose, they do not appear to have need of a standard Refund Policy at this time.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
Stitch Fix Men is still relatively new at this time, though Stitch Fix Women has been around for a few years already. Stitch Fix Women has a good reputation within the personal shopping industry, and it appears from the few reviews available for Stitch Fix Men that they cultivating a positive reputation within the industry as well.
However, with so many different personal shopping services available, it is important to understand how Stitch Fix Men is different from the other options. Some other style services just send you selected items from their own personal clothing lines and are more intended for general wardrobe building, because they don’t allow clients control of requesting the clothing items they would like sent to them.
Stitch Fix, on the other hand, works with real stylists who shop on your behalf and will attempt to fulfill your specific requests each and every month. In addition, they let you adjust your boxes to whenever you choose – there is no need for a long term contract or a specific subscription period which can’t be adjusted.
For these reasons, this service appears to be a high quality personal shopping service that customers should feel comfortable trying for themselves.
Competitors and Alternatives?
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