StickerMule is an online printing company founded in a small factory in New York, U.S. Today, it continues to grow by hiring associates from all around the world. In fact, the team works remotely from 15 different countries and 12 U.S. states to serve thousands of customers.
The company is dedicated to providing fast service and an outstanding experience, both for the customers and employees. They offer great working conditions, with above market compensations and flexible working schedules, as opposed to the traditional marketplace.
StickerMule makes customized stickers, labels, magnets, buttons and uniquely branded quality packaging. Their stickers are made out of durable vinyl and coated with a special substance to protect them from the elements, washing, wear and tear. Their custom labels are also weatherproof, durable and dishwasher safe, allowing you to label your products fast and easy.
On the other hand, their magnets are precisely cut to different shapes and sizes and custom buttons are ideal additions to your clothes - they are easy to clean, wear, or sell to other customers. Lastly, their branded packaging is made fast, looks professional, beautiful and gives a personalized feel to the products you sell.
How Does It Work?
When you wish to order a customized StickerMule product, just simply upload your logo or another design and wait for them to give you feedback - an online proof that will show you the product’s final look.
The design and redesign process are usually easy and fast, as well as the production process itself. Every completed order is shipped within 4-5 days and reaches its destination fast, thanks to the organized worldwide shipping in more than 70 countries.
Cost and Price Plans:
Depending on the type and size of the product, prices may vary from around $1 a piece to around $3 a piece for stickers, labels, magnets and buttons. When it comes to branded packaging products though, the price of a packaging roll is around $40.
You will be able to save as much as 90% when you buy in bulk (10,000 pieces or more) and the minimal order is set to 50 pieces of stickers, labels, magnets and buttons.
If you have a question, start finding an answer by searching the FAQs section on their website. However, if your concern can’t be found there, reach the customer service team through an online contact form, which is also on their website. Another option is to simply tweet your request at @stickermule on Twitter.
They try to maintain the high quality of their products, so the defect rate is usually lower than 1%. However, if you receive damaged goods, take a photo and contact the customer service within 72 hours from the delivery.
They will reproduce or refund the defective order within 5 days if the error is verified. Other than that, all sales are final and they will not reproduce the goods you have ordered in the wrong size, or if you have confirmed the inadequate design.
StickerMule displays all of the customers’ reviews on their website, without limiting only to the positive ones. According to around 28,000 reviews, their customers are very satisfied, as the score StickerMule got is an excellent 4.8 out of 5 and 97% of customers would order from them again.
The most negative reviews the company got is for their branded packaging tape. As it turns out, people expect to get the traditional adhesive tape, instead of the product that has to be wet first before applying to the packaging. Sometimes, the colors may vary from the final digital proof as well, which causes the customer to be less satisfied.
Competitors and Alternatives:
It seems that the competition on the printing market is tough these days. The main competitors are Sticker Robot, Sticker Giant and Sticker You. When you are deciding vs Sticker Robot, or vs Sticker Giant, for example, have this in mind: they only offer stickers as opposed to StickerMule’s wide range of different products.
Where to Buy?
You are able to place an order on their website and when you approve the online printing proof, your order is sent out within 5 business days.
If you’re still unsure, you have the option to order a small batch of custom printed products before making the final decision to go big with your design.
To conclude, StickerMule is an exciting growing company that allows you to play with your designs, transforming them into interesting products. They are the company with the fastest turnaround on the market, offering top quality for your money.
2 ‘StickerMule’ Reviews
Their site automatically resizes your order and buries that news in fine print. You get something that is way too large! Then they argue that it wasn’t their fault by showing you screen grabs that actually prove you are right, then refuse to refund your order. Plenty of other companies out there, go somewhere else.
I don't know how it charged me from my account without any confirmation from me after 4-5 days(even though amount was low), while I paid the total amount when I ordered the product.