I placed an order for 300- 3x3 die-cut stickers.. They charged me $170 and I was fine with that until as soon as I hit the submit button I got a reply from another sticker company with a much better deal.. 500 - 3x3 die-cut stickers for $149 with free shipping and free proofs (which should be free anyway.) So right away I screenshot the new deal and sent over an email to Sticker Mule asking if they could match the quantity of stickers that the other company was offering for less. I got a rude response from a girl named Kristin. She told me no and just kept repeating herself about how they have the best prices... Clearly not.
So after back and forth conversations I decided I would never again order from this company. If I were a sticker company I would want to create long-term clients, not short-term... I feel like this could have been handled very different. I mean how hard is it to run off 200 more stickers and match the amount? I was not asking for a price difference I just wanted to either cancel the order or have them match the amount of stickers to the other company quote that I provided them. So moral of the story... Instead of trying to do right and match a competitor they now have officially lost a repeat customer and their competition gained one.
Very silly if you think about it.. Cost this company pennies to print stickers lol You just lost thousands over pennies and ego. smh.