Sprig.com is a new food delivery service company that promises their customers the ability to use a mobile application to get “healthy, organic meals delivered in just fifteen minutes.”
How Does It Work?
According to their website, many people in the United States have shown both interest and preference for eating foods with “organic ingredients, sustainable meats, and inspiring menus” and yet there are very few reliable meal delivery and takeout companies that will provide you with these kinds of options.
To meet this need, Sprig.com created the Sprig app which is currently available in California in the cities of San Francisco and Palo Alto and in the city of Chicago. Their app allows you, with a click of a button, to access a menu with between three and five different meals that you can order.
Each meal will have a list of ingredients and all nutritional available to read before you place your order. Once you make your choice and confirm it, the website says that your meal will be at your door within just fifteen minutes.
It is important to point out, however, that people who have serious food allergies should be aware that this website does not guarantee their foods won’t have cross contact with serious allergens, like milk or peanuts, so this should be taken into consideration.
Downloading the mobile application is free and each meal this company offers begins as low as $9 per meal, with a small delivery charge of around $2 per order, but the app is very insistent that they do not expect nor do their delivery staff expect you to add an additional tip onto the cost of your meal.
As a one-time food delivery service, Sprig.com does not provide a Refund Policy for their customers, which is not uncommon. Most food service providers prefer to handle unhappy customers on a case-by-case basis and to interact with their customers as problems arise. That being said, if you are unhappy with your food or experience, you should contact them as soon as possible.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by email at [email protected]
It appears as though Sprig has some mixed reviews at this time. While there are many reviewers that are both positive and enthusiastic about their service it appears as though most of the enthusiasm comes from what they believe this company can and will eventually provide their customers – high quality, quickly delivered organic food – rather than what they are actually providing at this time.
Most reviews said that the food was delivered quickly and was similar to what was shown on their website. However, in order to meet their promise of being to your door within just 15 minutes, it does appear obvious that some finer aspects of the food suffer in the meantime.
That being said, for an affordable and fast organic meal brought directly to your door, most people were very happy with this service and their personal experiences of it.
Competitors and Alternatives?
There are many different companies that will deliver food to your door when you want, like Postmates.com or GrubHub, as well as many different companies that will deliver quality meals or ingredients to your door in advance so you can make them fresh when you want them, like Freshly.com or Freshology.com, but this company might be unique for claiming to send you fresh organic food ready-to-eat within fifteen minutes.
If you have experience with this company or their products, please leave your Sprig.com reviews below.