99 ‘SneakPeeq.com’ Reviews
I use to love ordering from Hidden Treasure Candles, but now they have this joke of a company doing their shipping. What use to take a day is now taking a week with no sign of shipping. There is no excuse why pre-made candles should take over a week to ship. I don't think I can order from any company that's affiliated with them ever again!
Slow and inefficient!
I found out about Sneakpeeq when I downloaded the Gyft app and received a free $5 gift certificate. I was surprised when I clicked on the first thing and it was free since I had no idea what this site was. So I decided to order the item and used my gift certificate. I ended up only paying 95 cents for the whole order including shipping.
Before I ordered, I looked at reviews and found pretty much no one had anything good to say about Sneakpeeq so I didn't have much hope. The reviews said shipping takes forever so I was surprised when there was a package at my door 5 days later.
I also ordered another item and Sneakpeeq had sent me an email saying my order had been cancelled with no reason why so I have no idea why it was "cancelled". Two days later, there was another package at my door and it was the purse I ordered! I have no complaints other than getting the "cancelled order" email. I know about three other of my friends placed orders and all of them were cancelled and they haven't received anything yet. Thankfully, I don't think they spent more than a dollar on their orders, but Sneakpeeq refunded their money anyways.
I don't know if I would use this site again just because so many people have had bad experiences that it just seems like a big gambling game when placing an order.
I like the "social" aspect of the site and how it introduces new companies and products I have not encountered before. However, the customer service is mediocre and turnaround time is way beyond what was projected. I ordered some of the RealTechniques makeup brushes, one of each set. The money is withdrawn immediately instead of how many companies just wait until the items ship. After the sale closed, I waited patiently 2 months and nothing showed up. After emailing them, I was told they were just packing the items to ship and to wait another week for them to be delivered. When nothing showed, I contacted customer service again and was told they were packing the items to ship (sounds familiar eh?) whereupon I told them to cancel the order and refund my money. After another 2 weeks I finally was refunded. Seriously, this is the sloppiest execution ever and I'm sure the site is fine for people who don't mind waiting over 2 months + getting empty promises. Just not a good way to do things. There are plenty of other companies that have crazy sales on items and ship within a week. I'm sticking to them.
I recently bought a Diamond Candle that was largely discounted and I got it very quickly, within 1 1/2 week of completing my order. I just ordered another Diamond Candle tonight and referred a ton of my friends who all got their candles free, just paying 5.95 for shipping and handling.
We bought a couple of items from them but the wait time is so long. I think theyre really short on staff as it takes quite a while for them to reply. It's a good thing though that the reps I get are really nice and accommodating. i only wish theyd hire more so our inquiries are answered promptly.
quick question to you guys.
what did you get when you invited over a hundred friends to sneakpeek? and did you ever get something for being the top 3 qualifier in their leaderboard ( per shop)
would appreciate your inputs :)
Takes them no time at all to withdraw the money from your account and a month + I'm still waiting for my things. Have emailed and called-no one ever responds. The place to shop for unique items is ETSY, not this joke of a site.
I had ordered 2 pairs of leather ballet flats thinking they would be really nice. I have wide feet and they looked perfect for me, at least in the photos. I got them in the mail on time (thank god i didn't try Sneakpeeq during the holidays?) and they were very good quality leather shoes, but got squished in transit, as if someone stuffed them too tightly in the boxes. I wasn't going to wear overly expensive warped shoes that now didn't fit too well, so I called immediately. The rep guy from sneakpeeq didn't have the most professional tone, but he was cordial enough. He explained I could get credit back for them once they receive the shoes. It's happened to me before in an almost identical situation at Groupon, so I thought, ok, that's fair.
So about a week later I checked in my account and no credit. Emailed them and next day, got a response and my credit was added.
I exchanged my credit for different things tonight, so we will see how it goes. (I got a massager, a gold filled necklace and the fancy Jamie Lee Curtis parasol/umbrella). I wasn't happy with the way you can only use a badge at a time (why not all three $50 badge credits at once?).
The photos are inadequate at best. A lot of the items are hard to gauge the size and sometimes don't tell you the dimensions at all (like the jewelry). I wanted to see them in different angles like on eBay, but there's only 1 picture really magnified so the rock looks huge and glamorous on the ring. I guess that's one of the bad things about online shopping, but maybe if the necklace was modeled on someone or a mannequin it would really help.
My subtotal was about $27 but they added tax and shipping to a whopping $50 total. Will update when I get the items, but with other alternatives like Groupon and Amazon (which has nicer products and better service), I am not sure I will shop at Sneakpeeq again unless these items turn out to be very VERY NICE.