The SitNCycle, found online at SitNCycle.com, is a new “As Seen On TV” at home fitness equipment which promises people the ability to “exercise while you multi-task” so you can finally make time to workout.
How Does It Work?
According to their website, everyone can benefit from daily exercises of any kind as a way to improve their overall health, regardless of age, gender, or current fitness level. Unfortunately, many people find it difficult to find the time in their schedules for daily exercise, and others may suffer from physical ailments which limit the kinds of things they can do.
The SitNCycle is a stationary bike that is designed to be easy to use anytime, anywhere throughout your day to get your heart rate up and your circulatory system activated. The website says that customers should just set it up in their favorite room and use it whenever you have a chance.
The truth is that even if you can only find five minutes here and there throughout your day to use the bike, the most minimal or moderate use of a stationary bike throughout the day can have positive benefits to your health.
The SitNCycle offers users eight different resistance levels, so that you can set your own pace and intensity level to get the kind of exercise you are comfortable with, and the bike is designed for maximum comfort so that people can use the bike while watching television, reading, getting work done, or surfing the web.
In order to take advantage of the 30 day “risk free trial” customers will need to pay an initial fee of $19.95. Customers will then have 30 days to try this product for themselves, and if they like the product, they should do nothing and on the 31st day they will be charged the first of six monthly payments of $39.99, for a total purchase price of $259.89.
This product is currently only available to be shipped within the Continental United States, and residents of Nevada and Connecticut will have applicable sales tax added to their order total.
Customers who try this product for the 30 day trial and then decide that is not for them or does not meet their needs should contact their Customer Service department by phone and explain to them that they are dissatisfied with their order and would like to return this product. They will be given a Return Authorization as well as return instructions.
The website does say that these customers will also be given a refund of the initial $19.95 fee that they paid, but it doesn’t say anything about the costs of return shipping for this product, which generally are the responsibility of the customer.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-663-5643 or by email at [email protected]
Unfortunately this product appears to have mostly poor reviews from their customers for a variety of different reason. The majority of the complaints come from this company’s business practices – most customers complained that they were charged the full purchase price of more than $200 just minutes after placing their order, not 30 days later like the website says, and not spaced out over the course of six months. They then complained that Customer Service wasn’t remotely helpful when they called to complain.
Other customers complained that their bike either broke or began having issues not long after they began using it, and Customer Service also refused to help them. Others complained that they decided they wanted to return this product during the first 30 days, and were charged for the shipping costs, which ultimately was significantly more expensive than the $19.95 trial charge.
The reality is that there are many different kinds of stationary bikes and recumbent bikes available at your local exercise and sporting goods store, many of which will cost less than this bike, can be tried in advance, and will likely be covered under some kind of warranty. Customers should probably stick with more reputable retailers for their home exercise equipment needs.
Competitors and Alternatives?
There are many other kinds of at home exercise equipment, all of which claim to make exercise more convenient and therefore to improve customers’ access to activities throughout the day, including the SmoothXBike, the Maxi Climber, ProForm, Bowflex Max Trainer, and many others.
If you have any experience with this company or their products, please leave your SitNCycle reviews below.