ShoesPie.com is an online retailer based out of China that promises their customers the highest quality in today’s trendiest and most classic shoes at an affordable price that will fit your budget.
How Does It Work?
According to their website, ShoesPie.com is a leading supplier of a wide variety of shoes for both men and women, as well as shoes designed for special occasions, dressing up, and casual day-to-day wear.
They state that they have an elite team that has both professional skills and unlimited creativity when it comes to designing and making shoes in categories like Heels, Sandals, Boots, Casuals, Flats, Men, Bags, and Beauty.
They also offer both Daily Deals and Promotional categories, which are the categories they provide for their shoes that are being featured as their best sales at that time. The Daily Deals section has specific pairs of shoes that are being significantly discounted at a given time, while the Promotional category is dedicated to special deals that will be given throughout the year on a wider selection of shoes.
Obviously the costs of their products will vary depending on the type of product you are purchasing and whether it is being featured as one of their Daily Deals or Promotional Items. That being said, their products appear to range between $20.00 and $100.00, with all orders over $72.00 being offered Free Shipping.
Their Daily Deals section claims that the shoes being highlights are often valued at well more than $100.00, but are being sold at significant discounts.
ShoesPie.com does appear to have a fairly clear Refund Policy, stating that all customers are welcome to return their purchase within the first 15 days of the date of delivery. They do request that items which are returned are done so in unused, undamaged condition and in the original packaging.
Return shipping costs must be paid by the customer, and the customer must email them to inform their team of their intent to return and to receive the appropriate return address. If you do not email them in advance, your return may not be accepted.
Once your package is accepted, your money will be refunded within one week. It is important to ship all packages with a tracking option, so you can confirm whether or not it has successfully arrived.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at +86-29-68968082, by email at [email protected], or by submitting them directly to their website through their Contact Us link.
Overall there appears to be mixed reviews for this company, with some people reporting that they loved their purchases and the quality they got for the affordability.
Unfortunately there are many negative reviews of this company found online as well, most of which have to do with the difficulty involved with successfully getting a refund from this company when requested.
In general it appears that if you receive your order and are unhappy with it, you are likely to have a problematic experience with this company – difficulty reaching customer service and getting the assistance you need, and even when they promise a refund it may take months to actually secure it, as opposed to the one week mentioned on their website.
Competitors and Alternatives?
If you have any experience with this company or their products, please leave your ShoesPie.com reviews below.
31 ‘ShoesPie.com’ Reviews
As mentioned before, they are based in China, they steal photos of attractive quality shoes, probably use a sweatshop to make a cheap knockoff, (hopefully) send you the shoes... about a month later... only for you to find out the quality is unsettlingly sub-par (think worse than PayLess). When you try to return, they won't answer your emails/calls, they will not give you the return address, and when you go to mail them back, it will cost you a fortune (far more than the cost of the shoes themselves) to return them. This is because of the United Postal Union (a division of UN) that sets the international terminal fees for shipping - "poor" countries like China get to pay low shipping fees while "rich" countries like US have to pay higher fees. I agree with someone else who said this place is making brick and mortar stores look good again! STAY AWAY!
Shoes arrived damaged. Sent pictures of damage at request of customer service and have not heard anything since. They have a return policy but does not mean anything. AVOID SHOESPIE
I would give 0 stars if possible. Requested a refund for item not received over a month. They do not respond to phone calls or emails. They do not respond to PayPal who told me they will lose selling privledges . Worst customer service ever!!! Go elsewhere to shop.
This company is stealing from customers and making real brick and mortar stores look good again.
They sell the worst quality I have ever seen and are probably laughing at us for even trying to fight back.
Please advertise to all about what a shameful, dishonest, and super bad quality business shoespie is.
I just bought a pair of shoes from this site. I got them and I am amazed with the quality and I am very happy to buy quality item in reasonable price. I will love to shop again from this site.
by looking at the beautiful photos of the products and the cheap prices, most people would be tempted to have a try on this site, this is the entry to a rip off scam.
here is how shoepies(and other similar sites like milanoo.com) operate:
1) they first surf the web and steal nice photos of attractive shoes on the internet
2) then create shopping website advertising those stolen photos + very competitive prices
3) upon receiving order, use local workshop to make cheap replica or lookalikes, mostly missing fine details or parts or even minimum resemblance
4) ship the crappy thing you're waiting so impatiently over weeks
5) in case you ever try to return/claim refund, then use all means to deter you from doing so, including ignoring request, delaying communication, forcing unreasonable deductions, refusing to give address for return etc.
6) for them, it's a matter or earning big or small, as their processing cost is guaranteed, while leaving you totally frustrated and pissed off, and losing money in the end.
7) of course, organized fake rating is also there to complete the picture.
so stay away from this scam
I really like these sandals! They are suprisingly very comfortable and do not slip on wet surfaces And have great traction. I was worried that the piece that goes between my toes would start to hurt, but wore them all day and everything is good! Love them.
Ordered shoes that looked cute in the picture. It took over a week from the time they charged my credit card to the time that I got a confirmation email that my order was received. Then it took over a month to get the shoe. All the while I was emailing asking where my shipment was and no response at all. It finally arrives and It was WAY too narrow. It said US size 6.5-7 and my daughter could not even fit her toes in the front of the sandal. When I emailed to return the shoes...No response for several weeks. I had to follow up 3 times before getting a response. Then they tell me that not only do I have to pay the return shipping (which is clearly stated in the return policy so that's fine) but they are also subtracting $15 from my refund for the initial shipping of the shoes to me!! WTF??!! It was FREE shipping!!!!!! Why do I have to pay another $15 For the free shipping to initially get the shoes that came late AND didn't even fit??!!!!!!. DO NOT BUY SHOES HERE. THEY ARE HORRIBLE AND YOU WILL BE UN HAPPY.