Shiseido Reviews

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About Shiseido

Shiseido, found online at, is a Japanese based international cosmetics company that specializes in skincare, sun care, makeup, and fragrances for both men and women. 

How Does It Work?

Shiseido products can be purchased at a wide variety of department stores throughout the United States, as well as at their own website and some other online retailers. Shoppers can purchase anything they choose online without needing to create an account if they don't want to.

Some products may be purchase individually or through a "Replenishment Program" where you can sign up to have your card charged and the product automatically shipped to you in certain time increments, between one and four months. 

Cost/Price Plans

Products will vary in price depending on what you are purchasing - whether a fragrance, a lipstick, or a moisturizer - as well as what size product you are purchasing, as many of them have an option of a smaller or larger volume product. 

Ingredients and Side Effects

Since Shiseido has a wide variety of products, you will need to look at individual items to get a better understanding of specific ingredients. In a general statement made about the ingredients, they say their research "extends beyond the chemistry of cosmetics and the biology of human skin" and incorporates "holistic human perception."

No statements are made regarding side effects but consumers should always be careful when applying new beauty products to their skin and body, and discontinue use if they notice an adverse reaction. 

Refund Policy

The website states that you can return any products with 30 days of receipt in order to get a merchandise refund, however you must always remember that when returning a set or a kit, that you must return the entire product, as there are no partial refunds. 

Customer Service Contact Info

Customers who would like to speak to a representative over the phone can contact them at 866-758-5966, or by email at [email protected]


Shiseido is a highly regarded and well liked cosmetic and anti-aging skincare product line that has been well established for years. Many of their in-person cosmetic counters will allow you to try their products for free before purchase if you would like to. 

Is It Safe?

There do not seem to be any complaints regarding the safety of this company's products.

Competitors and Alternatives?

Most of the product lines that are popular for online purchasing are only sold online, but there are a few that are also sold in major retailers and medi-spas and which can be tried in advanced, like SkinCeuticals

If you have experience with this company or their products, please leave your Shiseido reviews below.

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1 ‘Shiseido’ Review
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1 Review

Not seen such bad company operation

December9, 2015

I placed an order on Nov. 29, 2015, but they neither ship my order, nor any following up information (only e-mail received is the order confirmation).

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