Shipperoo.com is the online home of Shipperoo, a company that works hard to connect commercial drivers and shipping companies with customers who are looking for a way to ship items at the best price possible.
How Does It Work?
The goal of Shipperoo.com, according to their website, is to build a competitive bidding process that benefits both professional drivers and customers looking to ship items of all kinds, including cars, boats, antiques, and even live animals.
If you are a customer looking to ship an object, all you have to do is create your Shipperoo.com account and place a posting on their network. The website says that with “just a few clicks” your shipment will be visible to their entire network of drivers across the United States.
The drivers who work with this company are all professionals, either owner-operators or commercial transport companies. When drivers see jobs they are interested in performing, they begin to bid on what they would charge for that task. Shippers choose the driver whose bid best meets their needs.
Once a shipper chooses their driver, the Shipperoo platform allows you to communicate directly with each other in order to arrange payments terms, specific times for picking up and dropping off, and any necessary or special instructions.
Customers who wish to post a job and drivers who are looking for available jobs can perform both of these tasks on Shipperoo.com completely for free. The only money paid directly to Shipperoo.com is the money that drivers pay for their Roo Coin packages. These packages will vary in price depending on how many coins you choose to purchase at one time, but the website says that a Roo Coin can be purchased for as low as $1.54, and it only takes a single Roo Coin to bid on an available shipping job.
The website and Terms and Conditions offers very few details about refunds, other than to say that the fees paid to their website will be considered non-refundable. Since Shipperoo.com does not actually manage the transaction between the driver and the shipper, they are unable to offer their customers any Refund Policy that would apply to the actual shipping arrangement.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
Unfortunately there are does not seem to be many reviews available from their customers or users at this time, at least not many that aren’t posted on affiliate or partner websites, which generally aren’t very helpful for prospective customers.
In general shippers should feel comfortable dealing with this company, as they are not expected to pay any money whatsoever to this website in order to post their job. Once drivers post their bids, customers have the ability to do their own due diligence online before making their selection, so it does seem like shippers have a decent amount of control over who they choose to work with on this site. And of course, you don’t have to settle for anyone you don’t feel completely comfortable with.
Competitors and Alternatives?
There are many other companies that promise delivery services of all kinds, but most companies work with much smaller deliveries, like those that can be packed easily into manageable boxes for the most part. If you are truly trying to ship an item like a boat or a live animal, Shipperoo.com or another well respected commercial shipper is your best choice.
If you have experience with this company or their products, please leave your Shipperoo.com reviews below.