Serve Reviews

Serve
Based on 2  Reviews



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About Serve

Serve, at www.Serve.com, is a new service provided by American Express, which allows members to organize their money, send and receive funds via email, and manage payment requests from an online account.

Signing up for a Serve account is free, and you can use it to shop, make sales transactions, buy things online, and share money with family and friends. All you need is a bank account or debit or credit card to fund your account.

Having a Serve account allows you to transact money with friends who also have Serve accounts via your mobile phone. You may also set up subaccounts for children, employees, or whoever, with the ability to transfer money in and out of the account, view the spending activity, and control who has access.

Funding your account can take up to 5 days to process, depending on what method you are using, but once your account is created you can use it online, via your mobile phone, or even offline with the prepaid card that will be linked to your Serve account and can be used any place where American Express is accepted.

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2 ‘Serve’ Reviews
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R Fox
Guest

SERVE Holds your money



April1, 2013

Transfered money from Checking to SERVE card, seven days later they still have not made my money available, claim ACH has the money.

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amelia
Guest

Great way to get money to kids in college and when they get in a jam



February11, 2013

I love love love the Serve cards!!! I have my own account that I can put money on and "save" for when my kids call (as they always will) and ask for a little bit of help......I can put money on their card and they have instant access to it!!!!! It helps me to , so that I dont have be short myself because I already have a safety net in place for money that they need to "borrow"....I LOVE THIS SERVICE !!!!! Thanks AMEX EX!!!!

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john scheldroup
May 10, 2013

American Express Serve.com: Bank fraud & Racketeering

File your complaint with the FTC.

https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

May 07, 2013

Response from Serve:

Hello John Scheldroup, Thank you for your recent inquiry about Serve from American Express and we apologize for the inconvenience this matter has caused you. At this time, our Account Protection Services department has placed an account concern tag on your account which is why you cannot access your funds. Please contact our Account Protection Department at 1-800-555-4318 to have your account reviewed and the matter resolved. They are available to assist you 24 hours a day, seven days a week. If you need further assistance regarding your Serve account, please contact Customer Service at 1-800-954-0559. We are available 24 hours a day, seven days a week for your convenience. You may also contact us through Twitter at @AskServe, or through secure email by logging into your account and clicking on the Contact Us link. Sincerely, Joffre Customer Care | Call Center Operations 1-800-954-0559 | www.serve.com

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