Secret Extensions Reviews
About Secret Extensions
Secret Extensions, found online at SecretExtensions.com, is a new “As Seen On TV” product which promises to provide you with easy to wear hair extensions that everybody will notice but nobody will know.
How Does It Work?
The Secret Extensions are a special keratin fiber hair extensions which are attached to an invisible headband. You simply place the headband on your head and pull your own hair over it. The headband is designed to be adjustable, so no one should experience bumps or ridges.
The extensions are 16 inches long and available in twelve colors, from jet black to light golden blonde, including three shades of blended red, and the website encourages users to purchase not only their own hair color, but also a shade lighter or darker for an ombre effect.
Customers are told to brush their extensions daily and wash with a gentle shampoo after five to seven wearings. The extensions can be styled with both curling and straightening irons, as long as temperatures are under 320. For full care instructions, customers should refer to the website.
The website says that a single order of Secret Extensions costs $39.99, plus a Processing and Handling cost of $6.99. Normally, customers would be invited to receive a second set for $29.99, but currently they are running a special which allows customers to order a second set of extensions in the same color for just a second Processing and Handling charge of $4.99.
The website says that customers who dissatisfied with their purchase for any reason are welcome to return them for a refund, minus the costs of Processing and Handling, within the first 30 days of purchase.
You must first contact Customer Service for RMA number and return instructions. Returns that are sent without an RMA number will not be accepted.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 844-795-4479.
Though this product has mixed reviews, it seems as though the complaints about this product are consistent enough that potential buyers should take notice.
First, this product is regularly described as not being a good product for people with shorter hair who want their hair to look longer. Rather, it seems much better suited to women who already have long hair but just want to improve the thickness of their hair appearance.
Another important complaint that seemed consistent throughout the reviews was that the colors on their website are darker than what the product actually appears in real life. Many reviewers said they purchased a shade lighter than how they would describe their own hair color, because the colors looked so dark on the website, and then when the extensions arrived they realized they were the wrong color.
Competitors and Alternatives?
When it comes to hair extensions, the old adage that “you get what you pay for” is generally true. Customers who are hoping to go from short or medium length hair to the appearance of super long hair will likely be much happier with high quality or even professional extensions.
Women with long hair who just want to add body may be able to purchase more affordable extensions that they can put in themselves whenever they choose. It just depends on what customers are looking for. Other at home extension brands include Yummy Extensions, LaceWigsBuy.com, Luxury Hair Direct, and many others.
If you have experience with this company or their products, please leave your Secret Extensions reviews below.