Say Insurance is an auto insurance company that says their goal was to make car insurance simple and transparent for their customers, so they always know exactly what they are getting.
How Does Say Insurance Work?
According to their website, the creators of Say Insurance say that it was obvious that the auto insurance industry needed a change.
The truth is that insurance companies benefit from their customers not really understanding what is all included in the coverage that they have, but customers absolutely do not benefit from this. Say Insurance wanted to create auto insurance that was clear, transparent, and simple.
To begin this transparent process, they say that all drivers have something called an “insurance score,” and this score affects how much you pay for your insurance. Other companies keep this score to themselves, but Say Insurance wants their customers to know this score, understand what it means, and understand how this score is determined.
They also say that, while policies are legally filled with very complicated, industry specific jargon, they know this is no good for their customers. Because of this, they will explain your coverage in un-complicated terms. In fact, there is a whole section of their website dedication to helping you feel confident about the coverage you choose.
Their website says that even though there’s a lot of available “data” on the internet, data isn’t really helpful without knowledge. They want their customers to be truly informed when they choose their insurance policy; they believe that benefits both them and their customers.
As with any other insurance company, there is no way to quote a single price or price range for their policies, as every policy will be different based on the type of coverage you want, the car you drive, your personal driver history, your credit history, and even more.
Their website does say to their prospective customers that while they may not always be the cheapest option for their customers, they are not worried about necessarily being the cheapest option – they want to provide their customers with the best insurance for their personal needs.
Insurance companies don’t really provide traditional Refund Policies. Instead, you will be provided with an insurance quote, which will lay out the kind of coverage you will receive, your applicable deductibles, and your monthly premiums.
You then get to choose whether or not you want to accept their terms, but once you have accepted them, it doesn’t appear that you have a way to request a “refund” of your money, though all insurance companies should have a Cancellation Policy that their customers can follow when they change insurance carriers.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-225-5729 or by email at [email protected]
Unfortunately this company is still so new, it appears that there are no reviews of this company available, either from customers or from various websites or blogs that deal with insurance providers. Obviously, this makes it very difficult for customers to know whether or not this is a company that they want to deal with.
However, the whole basis of Say Insurance is to provide their customers with transparency about pricing and clear, easy-to-understand information regarding their actual coverage and how it truly works for their customers, with no “legal mumbo jumbo” or other questionable sales techniques.
Since customers are able to get a free quote of what this insurance will cost them, as well as a free explanation of their “insurance score,” it may be worthwhile to at least get a quote, see the kind of coverage you are being offered, and see how that compares to the insurance you already carry and whether or not it might help you negotiate with current carrier, or it might show you that you have a clear alternative to your current insurance.
Competitors and Alternatives?
When it comes to auto insurance, there are many, many different options for customers, all depending on your personal location, the car or cars you need insured, any other special needs, and current driver history.
If you have experience with Say Insurance or their products, please leave your reviews below.
Say Insurance Customer Reviews
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