SammyDress.com Reviews

SammyDress.com
Based on 302  Reviews



Review It

About SammyDress.com

SammyDress.com is an online fashion clothing store wholesaler based out of China, which claims to give its users quality, trendy clothing at factory direct prices, regardless of where they live in the world.

They claim to be the leading China online wholesale supplier of goods such as Wedding Dresses Wedding Dresses, Women's Clothing, Cosplay Costumes, Lingerie, Shoes, Wigs, Jewelry, Bags and Accessories, and much more.

Since they are a wholesaler, they do provide discounts for their customers who buy items in bulk – the more you buy, the more you save in discounts.

They also claim to provide a huge range of products with different styles to choose from in order to appeal to their wide global market, in addition to adding brand new products every day.

SammyDress.com also promises to provide safe, reliable shipping options due to their long term contracts with well known, legit shipping companies such as UPS, FedEx, DHL, and other major carriers.

If you have any problem at all with an order you have received from SammyDress.com, you must contact their Customer Service as soon as possible to address it. They offer 24 hour live chat service for issues.

If your item is defective, you may return it for a refund, but you still must first contact customer service for the proper return procedure to follow. If you would like to return an item for any other reason other than manufacturer’s defect, you may not be able to receive a refund.

If you have any experience with this website, please leave your SammyDress.com reviews below.

Related Articles

302 ‘SammyDress.com’ Reviews
Sort Reviews By:
review author image
Marilyn
Guest

Bad quality, slow shipping.



May18, 2013

I placed my order in the beginning of April and received it almost a month and a half later in Mid-May. Sure, the items are cheap, but they are not even worth it. Most of the clothes are "one size" and not stretchy. I typically wear a size S, and the clothes didn't even fit me.. I'm 5'3 and the dresses were more like tunics/shirts. The dresses I ordered looked like plastic, and one of my items I ordered came 2 days later, which freaked me out because I thought they forgot to send me one of the items. They didn't even notify me of it. All in all, the price is definitely not worth the quality of the products.

Did You Find This Review Helpful?
out of 11 People Found This Review Helpful
1 Comment
July 01, 2016

Dear Marilyn,
Thank you for notifying us of your complaint.
Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm
You can return the items back to us for the refund or the resend if the fitting is too small.
We will check the issue for you.
Would you please tell me the order number so that we can check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Your Comment
review author image
Tess
Guest

SCAM!!! I REPORTED TO CREDIT BUREAU AND REPORTED AND COMPLAIN TO PAYPAL AND REPORTED THEM AS FRAUD!!!



May16, 2013

TEssMay 16, 2013
I have ordered here and I am so upset I ben waiting for weeks and when I emailed them i got an email that they need a copy of my drivers license or passport I would never sent them my passport so I am an idiot thinking by sending my drivers license I would get my merchandise but I still did not get it. today I called my bank and reported them as a scam and i wanted to get my money back of $240.00 but the money i wasnt so concern I am super upset because now they have my drivers license I am so stupid I never shop online and dont know any better. I am so afraid of Identity theft I reported them to paypal of illegal transaction and told paypal why do they have to ask for my passport or drivers license something very fishy to me my bank put a dispute and I reported them as fraud! i also reported to credit bureau jus tin case theres any illigal activity tomorrow I will report to the police and if i have to take this to the extreme I WILL!! I have never been so scared in my life and this is got to be the worst due to my naive self and pure innocense now I am scared of my life and my identity being stolen God help me

Did You Find This Review Helpful?
out of 15 People Found This Review Helpful
1 Comment
July 01, 2016

Dear Tess,
Thank you your feedback.
We will check the issue for you.
Would you minding sending us your order number so that we can resolve the issue priority?
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/

Your Comment

review author image
hgenti
Guest

The WORST



May15, 2013

I've ordered twice from SammyDress, totalling nearly $400 including shipping. The first order had nearly 1/3 of the items out of stock. It took 2 months to receive my order and 1 month for them to refund my money. Of course they didn't, despite my repeated requests, refund any portion of the SHIPPING charges which were half of the total amount I paid, so I lost about $25 on that order. I still gave them the benefit of the doubt & placed a second order. Again, out of stock items, again, waiting for a refund. They've been telling me the items I ordered will be in stock in 2 weeks for 2 months now. Their customer service & organization is the absolute worst I've ever seen, and I'm a business owner who orders wholesale from overseas regularly.

Most importantly, their photos of their clothes are VERY misleading. Anything that says it's made from "cotton" is almost certainly polyester. It's the kind of polyester that makes your armpits smell like body odor too, even if you shower & wear deodorant. I can never wear a shirt for more than 6 hours on cool days, because I start to smell. That never happens to me otherwise & has never happened to be before in my life, and I'm 30 years old.

The models photographed must all be no taller than 5 feet, because the length of all dresses ends up being ridiculously short. Several "dresses" I ordered are SHIRTS. The measurements are always wrong. A maxi dress may claim to be 4 feet long but it's actually 3 & cuts off at the knees. Colors are always off. The clothes are always full of random threads & strings hanging everywhere. They fall apart very easily. The hems are sewn crooked. The materials LOOK cheap. I ordered a beautiful dress with a chiffon skirt. What I received looked like a cheap childrens pirate Halloween costume from Wal-mart. THAT's how cheap & crappy the polyester is.

I will never order from them again, and discourage anyone contemplating to do the same. If you email them asking about an order, they always sign their letters the exact same, "Sorry for the mess we've made." That's their standard response, from all employees. That's how terrible they are.

Did You Find This Review Helpful?
out of 19 People Found This Review Helpful
View all 2 Comments
Lynn
May 18, 2013

It happened to me almost exactly the same as you described here, except I still did not receive any items I ordered-one out of stock, two available, after one month!! I was told that the refund will come to me in 3-5 business days, never
shows up. Sammy Dress is a scam! Do not try your luck!

July 01, 2016

Dear hgenti,
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We will check the issue for you.
Please check our warranty link:
http://www.sammydress.com/m-article-id-16.htm
You can return the items back to us for the refund or the resend if the fitting is too small.
Could you please first tell us your order number so that we can offer a better solution?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/

Your Comment
review author image
Helena
Guest

NOT OK SERVICE



May15, 2013

It took me over 2 months to get 4 of 5 items ..after like 10 mails ...i still had to pay the shipcost of 5 items even though i just got 4 instead of 5.... nice clothes but feels like its not worth it...i dont like they sell real fur pruducts eaither since im involved with animal rights and kina is a torture nation of animals

Did You Find This Review Helpful?
out of 8 People Found This Review Helpful
1 Comment
July 01, 2016

Dear Helena,
Thank you for notifying us of your complaint.
For the stock issue. we need to expalin that. it took more business days to process. Usually, the processing time can affect the item dispatch time.
This includes the time taken to conduct compulsory, detailed quality checks as well as carefully packaging the item prior to dispatch.
Could you please first tell us your order number so that we can offer a better solution?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

Your Comment

review author image
sagahi
Guest

Horrible service



May14, 2013

I bought a dress from them , when I received my order, the dress was wet, and it smelled like gasoline (like if they dumped it in gasoline). Also there were molds and kinds of redish color stains all over the dress.
When I contact their customer service in regards of the issues, they responded back that “we are so sorry but we cannot help you”. And they suggested me to send a damaged, moldish dress to a friend as a gift! Seriously?!
For sure it was my first and last time buying anything from them. This was the most ridicules, horrible service I have ever received in my life.

Did You Find This Review Helpful?
out of 8 People Found This Review Helpful
1 Comment
July 01, 2016

Dear sagahl,
Thank you your feedback.
We will check the issue for you.
Please check our warranty link:
http://www.sammydress.com/m-article-id-16.htm
Could you please tell us your order number or tracking number or ticket number so that we can check the isue and offer you a better solution?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/

Your Comment

Leave a Review